Accessibility and usability evaluation of university websites in Afghanistan: a comparison between public and private universities
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Author (Corporation)
Publication date
2022
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Type
01A - Journal article
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Parent work
Universal Access in the Information Society
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Series
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Volume
23
Issue / Number
Pages / Duration
955-974
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Publisher / Publishing institution
Springer Nature
Place of publication / Event location
London
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Abstract
The world wide web as a service offered on top of the internet has become the information repository through which we access the web pages of each individual or organization. To make the content accessible for users with disabilities, the World Wide Web Consortium (W3C) developed the Web Content Accessibility Guidelines (WCAG). In addition to accessibility, the websites should be designed in a way that is usable for their users. As no previous research has been done to evaluate the accessibility and usability of university websites in Afghanistan, this research fills the gap by evaluating the usability and accessibility of public and private universities in Afghanistan and comparing the usability and accessibility status of public and private universities’ websites. AChecker and WAVE were the tools used for accessibility evaluation against WCAG 2.0 guidelines. For usability evaluation, a heuristic approach was used with eight dimensions. The results show that none of the university websites conform to the accessibility guidelines while violating various accessibility criteria. It was also found that a large portion of both public and private universities are ignoring the usability measures related to information structure, hyperlink conventions, multi-language options, navigational design, and the readability of text on the website. Public administrators, policymakers, website designers, and web administrators are to benefit from the findings of this research regarding the accessibility and usability of university websites in Afghanistan.
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ISBN
ISSN
1615-5297
1615-5289
1615-5289
Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Published
Review
Peer review of the complete publication
Open access category
Closed
License
Citation
Mohammadi, M. K., Esichaikul, V., & Mohammadi, A. (2022). Accessibility and usability evaluation of university websites in Afghanistan: a comparison between public and private universities. Universal Access in the Information Society, 23, 955–974. https://doi.org/10.1007/s10209-022-00896-6