A Coaching Model that provides the basis for designing AI-based Coaching Conversations for Evidence-based Practice

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Autor:innen
Autor:in (Körperschaft)
Publikationsdatum
2022
Typ der Arbeit
Master
Studiengang
Typ
11 - Studentische Arbeit
Herausgeber:innen
Herausgeber:in (Körperschaft)
Übergeordnetes Werk
Themenheft
DOI der Originalpublikation
Link
Reihe / Serie
Reihennummer
Jahrgang / Band
Ausgabe / Nummer
Seiten / Dauer
Patentnummer
Verlag / Herausgebende Institution
Hochschule für Wirtschaft FHNW
Verlagsort / Veranstaltungsort
Olten
Auflage
Version
Programmiersprache
Abtretungsempfänger:in
Praxispartner:in/Auftraggeber:in
Zusammenfassung
The aim of this research paper is to be able to design a coaching model that is generic, adaptive and flexible. The coaching practitioners either use general coaching models that are borrowed from other disciplines like psychology, philosophy, etc., or create their own coaching models that are domain specific. If these models are not tested, it leads to a perception that coaching is not supported by an evidence-base of underpinning coaching theories. For coaching to further evolve as a sound profession, there is a need to develop models for coaching that are supported by theoretical contexts and backgrounds relevant to coaching. Also, certain shared standards and codes need to be followed by the coaches. Further to this, as the use of conversational AI agents for coaching is becoming more widespread, the design of these systems needs to be guided by the same coaching theories, models and standards as well. Therefore, this study proposes a generic coaching model that can form the basis for designing AI-based coaching conversations. The coaching model suggests using GROW model for goal-focused coaching, and to provide a structure to the coaching session. The model also suggests integration of elements from solution-focused, cognitive-behavioural, and positive-psychology coaching to design conversational AI features based on theoretical underpinnings and standard coaching competencies.
Schlagwörter
Fachgebiet (DDC)
330 - Wirtschaft
Projekt
Veranstaltung
Startdatum der Ausstellung
Enddatum der Ausstellung
Startdatum der Konferenz
Enddatum der Konferenz
Datum der letzten Prüfung
ISBN
ISSN
Sprache
Englisch
Während FHNW Zugehörigkeit erstellt
Ja
Zukunftsfelder FHNW
Publikationsstatus
Begutachtung
Open Access-Status
Lizenz
Zitation
DUHAN, Ritu, 2022. A Coaching Model that provides the basis for designing AI-based Coaching Conversations for Evidence-based Practice. Olten: Hochschule für Wirtschaft FHNW. Verfügbar unter: https://irf.fhnw.ch/handle/11654/48625