Does agile improve value creation in government?
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Author (Corporation)
Publication date
2024
Type of student thesis
Course of study
Type
01A - Journal article
Editors
Editor (Corporation)
Supervisor
Parent work
Information Polity
Special issue
DOI of the original publication
Link
Series
Series number
Volume
29
Issue / Number
2
Pages / Duration
235-252
Patent number
Publisher / Publishing institution
IOS Press
Place of publication / Event location
Edition
Version
Programming language
Assignee
Practice partner / Client
Abstract
While extensive literature exists on agile practices in private sectors, its application and outcomes in the public sector remain relatively unexplored. In light of recent theoretical debates on how using agile may improve the functioning and results of government organizations, we empirically investigate the outcomes of agile adoption on value creation in public administrations. Drawing on a theoretical framework on value creation in public service delivery, we conduct a comparative qualitative case study involving 19 agile initiatives across the three German government levels. Our findings reveal that agile leads to numerous positive outcomes at both individual (e.g., employee well-being, human-centric leadership, skill development) and organizational levels (e.g., cross-functional collaboration, increased efficiency and transparency). This study contributes to substantiating theoretical claims about agile benefits in government, offering in-depth qualitative insights and theory development.
Keywords
Agile government, public administration, public value, value creation
Subject (DDC)
Event
Exhibition start date
Exhibition end date
Conference start date
Conference end date
Date of the last check
ISBN
ISSN
1875-8754
1570-1255
1570-1255
Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Published
Review
Peer review of the complete publication
Open access category
Hybrid
License
Citation
Neumann, O., Kirklies, P.-C., & Hadorn, S. (2024). Does agile improve value creation in government? Information Polity, 29(2), 235–252. https://doi.org/10.3233/IP-230060