Measuring Software Delivery Performance Using the Four Key Metrics of DevOps

The Four Key Metrics of DevOps have become very popular for measuring IT-performance and DevOps adoption. However, the measurement of the four metrics deployment frequency, lead time for change, time to restore service and change failure rate is often done manually and through surveys - with only few data points. In this work we evaluated how the Four Key Metrics can be measured automatically and developed a prototype for the automatic measurement of the Four Key Metrics. We then evaluated if the measurement is valuable for practitioners in a company. The analysis shows that the chosen measurement approach is both suitable and the results valuable for the team with respect to measuring and improving the software delivery performance.

Keywords

Subject (DDC)

005 - Computer Programmierung, Programme und Daten

Project

Event

XP. International Conference on Agile Software Development

Exhibition start date

Exhibition end date

Conference start date

14.06.2021

Conference end date

18.06.2021

Date of the last check

ISBN

978-3-030-78097-5
978-3-030-78098-2

ISSN

Language

English

Created during FHNW affiliation

Yes

Strategic action fields FHNW

Publication status

Published

Review

Peer review of the complete publication

Open access category

Gold

License

Citation

SALLIN, Marc, Martin KROPP, Craig ANSLOW, James W. QUILTY und Andreas MEIER, 2021. Measuring Software Delivery Performance Using the Four Key Metrics of DevOps. In: Peggy GREGORY, Casper LASSENIUS, Xiaofeng WANG und Philippe KRUCHTEN (Hrsg.), Agile Processes in Software Engineering and Extreme Programming. Cham: Springer. 2021. S. 103–119. ISBN 978-3-030-78097-5. Verfügbar unter: https://doi.org/10.26041/fhnw-5500

Full item page