The effects of a dilemma management training program on mental health: a prospective study with mid-level executives in hospitals
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Autor:innen
Born, Marieke
Drews, Antonia
Bossmann, Ulrike
Zwack, Julika
Gündel, Harald
Schweitzer-Rothers, Jochen
Autor:in (Körperschaft)
Publikationsdatum
27.06.2022
Typ der Arbeit
Studiengang
Typ
01A - Beitrag in wissenschaftlicher Zeitschrift
Herausgeber:innen
Herausgeber:in (Körperschaft)
Betreuer:in
Übergeordnetes Werk
Leadership in Health Services
Themenheft
DOI der Originalpublikation
Link
Reihe / Serie
Reihennummer
Jahrgang / Band
35
Ausgabe / Nummer
4
Seiten / Dauer
1751-1879
Patentnummer
Verlag / Herausgebende Institution
Emerald
Verlagsort / Veranstaltungsort
Auflage
Version
Programmiersprache
Abtretungsempfänger:in
Praxispartner:in/Auftraggeber:in
Zusammenfassung
Purpose – Mid-level executives are confronted with many dilemma situations, in which they are forced to
decide between conflicting options, none of them leading to the desired result. If they fail to cope with them
constructively, their individual risk for mental strains increases (Gerlmaier and Latniak, 2013). Initial findings
focusing on executives in industry (Bossmann, 2020) show that fostering effective dilemma management in
executives is a preventive factor against stress-related diseases. Yet, there is little empirical research that
evaluates the contribution of dilemma management training on leadership’s mental health prevention in
hospitals. This study aims to examine whether such a training program, adapted to current working
conditions in German hospitals, promotes mid-level executives’ mental health.
Design/methodology/approach – A 10-month training program was administered to N = 69 senior
physicians, senior nurses and senior service and administrative staff in four hospitals. To evaluate training
effects on perceived stress reactivity, on cognitive and emotional irritation over time as well as the effects of
the training dose on these results, participants’ self-reported measures were collected at four points in time:
before (t0), during (t1), immediately after (t2) and three months after the intervention (t3).
Findings – Overall, participants showed less cognitive irritation and perceived stress reactivity over time.
However, their emotional irritation did not change significantly. The dose of training participation did not
moderate these results.
Originality/value – This paper contributes to the prevention of stress-related diseases and the promotion of
sensemaking in mid-level executives’ dilemma management routine in the face of increasingly aggravating
working conditions due to financial restrictions in the German health-care system. Findings of this study are
explained in greater depth using previously reported qualitative data fromthe same research project.
Schlagwörter
Dilemma management, Decision-making, Mental health, Leadership, Ambiguity, Organizational paradox
Fachgebiet (DDC)
330 - Wirtschaft
Veranstaltung
Startdatum der Ausstellung
Enddatum der Ausstellung
Startdatum der Konferenz
Enddatum der Konferenz
Datum der letzten Prüfung
ISBN
ISSN
1751-1887
1751-1879
1751-1879
Sprache
Englisch
Während FHNW Zugehörigkeit erstellt
Nein
Zukunftsfelder FHNW
Publikationsstatus
Veröffentlicht
Begutachtung
Peer-Review der ganzen Publikation
Open Access-Status
Closed
Lizenz
Zitation
KÜLLENBERG, Janna, Marieke BORN, Antonia DREWS, Ulrike BOSSMANN, Julika ZWACK, Harald GÜNDEL und Jochen SCHWEITZER-ROTHERS, 2022. The effects of a dilemma management training program on mental health: a prospective study with mid-level executives in hospitals. Leadership in Health Services. 27 Juni 2022. Bd. 35, Nr. 4, S. 1751–1879. DOI 10.1108/LHS-03-2022-0024. Verfügbar unter: https://irf.fhnw.ch/handle/11654/34165