Auflistung nach Autor:in "Brocke, Jan vom"

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Context-aware business process management. Method assessment and selection
(Springer, 2021) Brocke, Jan vom; Denner, Marie-Sophie; Schmiedel, Theresa; Stelzl, Katrin; Röglinger, Maximilian; Wehking, Charlotte
01A - Beitrag in wissenschaftlicher Zeitschrift
Development and validation of an instrument to measure and manage organizational process variety
(Public Library of Science, 2018) Zelt, Sarah; Recker, Jan; Schmiedel, Theresa; Brocke, Jan vom
Organizational processes vary. Practitioners have developed simple frameworks to differentiate them. Surprisingly, the academic literature on process management does not – it typically strives for one method to manage all processes. We draw on organizational information-processing theory to systematically develop a new, theoretically motivated classification model for organizational processes. We validate this model using survey data from 141 process practitioners of a global corporation. We derive three distinct types of processes and demonstrate that an understanding of process variety based on process dimensions can differentiate processes better than existing frameworks used in practice. Our findings can enable process managers to make informed decisions and serve as a basis for contingent process management.
01A - Beitrag in wissenschaftlicher Zeitschrift
The relation between BPM culture, BPM methods, and process performance: evidence from quantitative field studies
(Elsevier, 2019) Schmiedel, Theresa; Recker, Jan; Brocke, Jan vom
Business process management (BPM) research conceptualizes BPM culture as a type of organizational culture that supports BPM. No quantitative fieldwork has so far examined how such a supporting role manifests itself. We study the relationship between BPM culture, BPM methods, and process performance empirically. Our analysis of multiple survey data sets from a total of 581 practitioners of multiple industries suggests that BPM methods indirectly contribute to process performance by establishing a BPM culture. This finding updates the prevalent assumption that the correct application of methods yields direct performance benefits. We discuss several implications for theory and practice.
01A - Beitrag in wissenschaftlicher Zeitschrift
Topic modeling as a strategy of inquiry in organizational research: a tutorial with an application example on organizational culture
(SAGE, 2019) Schmiedel, Theresa; Müller, Oliver; Brocke, Jan vom
Research has emphasized the limitations of qualitative and quantitative approaches to studying organizational phenomena. For example, in-depth interviews are resource-intensive, while questionnaires with closed-ended questions can only measure predefined constructs. With the recent availability of large textual data sets and increased computational power, text mining has become an attractive method that has the potential to mitigate some of these limitations. Thus, we suggest applying topic modeling, a specific text mining technique, as a new and complementary strategy of inquiry to study organizational phenomena. In particular, we outline the potentials of structural topic modeling for organizational research and provide a step-by-step tutorial on how to apply it. Our application example builds on 428,492 reviews of Fortune 500 companies from the online platform Glassdoor, on which employees can evaluate organizations. We demonstrate how structural topic models allow to inductively identify topics that matter to employees and quantify their relationship with employees’ perception of organizational culture. We discuss the advantages and limitations of topic modeling as a research method and outline how future research can apply the technique to study organizational phenomena.
01A - Beitrag in wissenschaftlicher Zeitschrift
Understanding the nature of processes: an information-processing perspective
(Emerald, 2018) Zelt, Sarah; Schmiedel, Theresa; Brocke, Jan vom
Purpose – While researchers and practitioners agree on the importance to adapt business process management (BPM) practices to the nature of processes, the authors observe a lack of research on how to most meaningfully distinguish processes in order to apply context-specific BPM practices that increase process efficiency and effectiveness. The purpose of this paper is to systematically analyze the nature of processes as one contextual factor for BPM. Design/methodology/approach – Based on a literature review, the authors systematically derive process dimensions that describe the nature of processes and apply an information-processing perspective to the process level as a theoretical lens through which to analyze and structure these process dimensions. Findings – The authors identified 36 dimensions used to describe process differences that can be consolidated into five generic dimensions based on an information-processing perspective: interdependence of process participants, differentiation of process participants, differentiation of process participants, process analyzability, variability, and importance.
01A - Beitrag in wissenschaftlicher Zeitschrift