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- PublikationA cross-national comparison of incident reporting systems implemented in German and Swiss hospitals(Oxford University Press, 2017) Manser, Tanja; Imhof, Michael; Briner, Matthias; Lessing, Constanze [in: International Journal for Quality in Health Care]01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationA human factors approach to teamwork and patient safety (keynote lecture)(05.02.2019) Manser, Tanja06 - Präsentation
- PublikationApplying the Global Trigger Tool in German hospitals. A pilot in surgery and neurosurgery(Lippincott Williams & Wilkins, 2019) Brösterhaus, Mareen; Hammer, Antje; Kalina, Steffen; Grau, Stefan; Roeth, Anjali; Ahsmawy, Hany; Gross, Thomas; Binnebösel, Marcel; Knoefel, Wolfram Trudo; Manser, Tanja [in: Journal of Patient Safety]01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationArbeits- und Patientensicherheitskultur im Krankenhaus – die WorkSafeMed-Studie(De Gruyter, 2020) Wagner, Anke; Hammer, Antje; Manser, Tanja; Rieger, Monika [in: Public Health Forum]01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationAre the same non-technical skills critical to ensure optimal performance during different obstetric emergencies?(20.10.2018) Brogaard, Lise; Uldbjerg, Niels; Kierkegaard, Ole; Hvidman, Lone; Roed Jensen, Kristiane; Manser, Tanja06 - Präsentation
- PublikationAssessing patients' perceptions of safety culture in the hospital setting: Development and initial evaluation of the patients' perceptions of safety culture scale(Lippincott Williams & Wilkins, 2020) Monaca, Clara; Bestmann, Beate; Kattein, Martina; Langner, Daria; Müller, Hardy; Manser, Tanja [in: Journal of Patient Safety]01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationAssessing the quality of medication documentation: Development and feasibility of the MediDocQ instrument for retrospective chart review in the hospital setting(BMJ, 2019) Hammer, Antje; Wagner, Anke; Rieger, Monika; Manser, Tanja [in: BMJ Open]01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationBehavioural determinants of healthcare provider compliance with infection prevention guidelines: systematic review of qualitative literature(23.08.2018) Clack, Lauren; Lorencatto, Fabiana; Bogdanovic, Jasmina; Wolfensberger, Aline; Passerini, Siomone; Manser, Tanja; Sax, HugoIntroduction: Despite advances in the field of hospital infection prevention, rates of hospital-acquired infection (HAI) remain in the range of 10% and healthcare provider (HCP) compliance with prevention measures remains low. We undertook a systematic review of qualitative published literature to identify HCPs‘ reported barriers and enablers to compliance with infection prevention guidelines. Methods: We searched (August 2017) Medline, Embase, Psychinfo, and the Cochrane Central Register of Controlled Trials. Studies were included that used qualitative methods to explore HCPs‘ reported barriers and enablers to compliance with infection prevention guidelines. Reported barriers and enablers were extracted from included studies as raw data (direct quotations) or author interpretation. Identified barriers/enablers were deductively coded using the Theoretical Domains Framework (TDF). Inductive thematic analyses were conducted to identify relevant themes. Results: We included 30 studies examining compliance with the following guidelines: standard and isolation precautions (e.g. hand hygiene, glove use, isolation precautions, vaccination) and HAI-specific prevention measures. Of the 368 identified barriers/enablers, the most frequent corresponded to the TDF domains: ―Environmental Context and Resources‖ (n=74) [e.g. lack of time, ease of access to materials], ―Beliefs about consequences‖ (n=53) [e.g. self-protection, perceived efficacy of prevention measure] and ―Social Influences‖ (n=53) [e.g. patient influence, role modelling] Discussion: Whereas many infection prevention efforts focus primarily on training and education to increase HCP knowledge and improve practice, our results suggest that other important determinants may be overlooked. Our findings have important implications for guiding the design of future initiatives to address the most prevalent barriers and enablers.06 - Präsentation
- PublikationBehavioural observation tool for patient involvement and collaboration in emergency care teams (PIC‑ET‑tool)(BioMed Central, 01.07.2023) Dubois, Hanna; Creutzfeldt, Johan; Manser, Tanja [in: BMC Emergency Medicine]01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationBeyond UX - Warum Menschen mehr als User sind(03.05.2023) Rutz, MilenaUX hat weltweit Einzug in Führungsetagen, Designprozesse und Unternehmensstrategien gehalten. In diesem Talk reflektiert Milena Rutz das Versprechen von UX als Lösung für fast alles und wirft einen systemischen Blick auf ihr eigenes Schaffen und Wirken an der Schnittstelle von UX Research, Innovation und Transformation.06 - Präsentation
- PublikationCan better handover communication improve perioperative patient outcomes?(04.06.2018) Manser, Tanja06 - Präsentation
- PublikationCIRS - How to learn from errors made by others(20.04.2018) Manser, Tanja06 - Präsentation
- PublikationComparing perceived psychosocial working conditions of nurses and physicians in two university hospitals in Germany with other German professionals - Feasibility of scale conversion between two versions of the German Copenhagen Psychosocial Questionnaire (COPSOQ)(Springer, 2020) Wagner, Anke; Hammer, Antje; Manser, Tanja; Rieger, Monika; Nübling, Matthias [in: Journal of Occupational Medicine and Toxicology]01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationCoordination and communication in healthcare action teams(Hogrefe, 10/2020) Burtscher, Michael J.; Nussbeck, Fridtjof W.; Sevdalis, Nick; Gisin, Stefan; Manser, Tanja [in: Swiss Journal of Psychology]Communication and coordination represent central processes in healthcare action teams. However, we have a limited understanding of how expertise affects these processes and to what extent these effects are shaped by interprofessional differences. The current study addresses these questions by jointly investigating the influence of different aspects of expertise – individual expertise, team familiarity, and expertise asymmetry – on coordination quality and communication openness. We tested our propositions in two hospitals: one in Switzerland (CH, Sample 1) and one in the United Kingdom (UK, Sample 2). Both samples included two-person anesthesia action teams consisting of a physician and a nurse ( NCH = 47 teams, NUK = 48 teams). We used a correlational design with two measurement points (i.e., pre- and postoperation). To consider potential interprofessional differences, we analyzed our data with actor-partner interdependence models. Moreover, we explored differences in the effects of expertise between both hospitals. Our findings suggest that nurses’ expertise is the most important predictor of coordination quality and communication openness. Overall, differences between the two hospitals were more prevalent than interprofessional differences between physicians and nurses. The current study provides a nuanced picture of the effects of expertise, and thereby extends our understanding of interprofessional teamwork.01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationCross-sectional increase of adherence to multidisciplinary tumor board decisions(BioMed Central, 2018) Hollunder, Sophia; Herrlinger, Ulrich; Zipfel, Matthias; Schmolders, Jan; Janzen, Viktor; Thiesler, Tore; Güresir, Erdem; Schröck, Andreas; Far, Frederick; Pietsch, Torsten; Pantelis, Dimitrios; Thomas, Daniel; Vornholt, Susanne; Ernstmann, Nicole; Manser, Tanja; Neumann, Michael; Funke, Benjamin; Schmidt-Wolf, Ingo [in: BMC Cancer]01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationCurrent frontiers in teamwork research in healthcare (keynote)(09.10.2020) Manser, Tanja06 - Präsentation
- PublikationDeveloping the TeamOBS-vacuum-assisted delivery checklist to assess clinical performance in a vacuum-assisted delivery: a Delphi study with initial validation(Frontiers Research Foundation, 2024) Brogaard, Lise; Hinshaw, Kim; Kierkegaard, Ole; Manser, Tanja; Uldbjerg, Niels; Hvidman, Lone [in: Frontiers in Medicine]In Northern Europe, vacuum-assisted delivery (VAD) accounts for 6–15% of all deliveries; VAD is considered safe when conducted by adequately trained personnel. However, failed vacuum extraction can be harmful to both the mother and child. Therefore, the clinical performance in VAD must be assessed to guide learning, determine a performance benchmark, and evaluate the quality to achieve an overall high performance. We were unable to identify a pre-existing tool for evaluating the clinical performance in real-life vacuum-assisted births. We aimed to develop and validate a checklist for assessing the clinical performance in VAD. We conducted a Delphi process, described as an interactive process where experts answer questions until answers converge toward a “joint opinion” (consensus). We invited international experts as Delphi panelists and reached a consensus after four Delphi rounds, described as follows: (1) the panelists were asked to add, remove, or suggest corrections to the preliminary list of items essential for evaluating clinical performance in VAD; (2) the panelists applied weights of clinical importance on a Likert scale of 1–5 for each item; (3) each panelist revised their original scores after reviewing a summary of the other panelists’ scores and arguments; and (4) the TeamOBS-VAD was tested using videos of real-life VADs, and the Delphi panel made final adjustments and approved the checklist. Twelve Delphi panelists from the UK (n = 3), Norway (n = 2), Sweden (n = 3), Denmark (n = 3), and Iceland (n = 1) were included. After four Delphi rounds, the Delphi panel reached a consensus on the checklist items and scores. The TeamOBS-VAD checklist was tested using 60 videos of real-life vacuum extractions. The inter-rater agreement had an intraclass correlation coefficient (ICC) of 0.73; 95% confidence interval (95% CI) of [0.58, 0.83], and that for the average of two raters was ICC 0.84 95% CI [0.73, 0.91]. The TeamOBS-VAD score was not associated with difficulties in delivery, such as the number of contractions during vacuum extraction delivery, cephalic level, rotation, and position. Failed vacuum extraction occurred in 6% of the video deliveries, but none were associated with the teams with low clinical performance scores. The TeamOBS-VAD checklist provides a valid and reliable evaluation of the clinical performance of vaginal-assisted vacuum extraction.01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationDevelopment of the TeamOBS-PPH - targeting clinical performance in postpartum hemorrhage(Informa, 02.04.2018) Brogaard, Lise; Hvidman, Lone; Hinshaw, Kim; Kierkegaard, Ole; Manser, Tanja; Musaeus, Peter; Arafeh, Julie; Daniels, Kay I.; Judy, Amy E.; Uldbjerg, Niels [in: Acta Obstetricia et Gynecologica Scandinavica]This study aimed to develop a valid and reliable TeamOBS-PPH tool for assessing clinical performance in the management of postpartum hemorrhage (PPH). The tool was evaluated using video-recordings of teams managing PPH in both real-life and simulated settings.01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationDie Beziehung zwischen Teamarbeit und Leistung(18.06.2021) Manser, Tanja06 - Präsentation
- PublikationDie hybride Zukunft der Zusammenarbeit(28.01.2022) Rutz, Milena; Kopp, Nicole06 - Präsentation