Institut Mensch in komplexen Systemen
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Publikation Engageing with Servicerobot «Relay». A longitudinal study on the change in emotional, cognitive and behavioral engagement(26.01.2024) Hamouche, Samira; Schulze, HartmutThe everyday use of robots is becoming increasingly prevalent due to continuous advancements in artificial intelligence. The great potential of using robots, such as Relay, an autonomous service robot, has been recognized in healthcare facilities in particular. In the context of changes in the workplace resulting from the use of robots, it is essential to examine the strengths, weaknesses, opportunities, and risks that Relay brings. Furthermore, it remains unclear how practitioners’ engagement with Relay manifests, how it changes over time, and what the reasons behind such changes are. To address these questions, engagement is analyzed from three dimensions: emotion, cognition, and behavior. A longitudinal study was conducted in two hospitals employing Relay, utilizing non-participant observations, semi-structured interviews, and a scale reflecting attitudes towards Relay. Qualitative content analysis revealed four engagement types: the Committers, Prosaists, Optimists, and Pragmatists. Results indicated that the emotional dimension changed over time, whereas the cognitive and behavior-based dimensions remained constant. The scale indicated a decline in perceiving Relay as a social actor over time. Relay’s strength lies in relieving staff, while disruptions and technical malfunctions were cited as weaknesses.06 - PräsentationPublikation Embodiment, Presence, and Their Intersections: Teleoperation and Beyond(ACM, 05/2020) Christ, Oliver; Beckerle, Philipp; Abbink, David A.; Nostadt, NicolasSubjective experience of human control over remote, artificial, or virtual limbs has traditionally been investigated from two separate angles: presence research originates from teleoperation, aiming to capture to what extent the user feels like actually being in the remote or virtual environment. Embodiment captures to what extent a virtual or artificial limb is perceived as one’s own limb. Unfortunately, the two research fields have not interacted much. This survey intends to provide a coherent overview of the literature at the intersection of these two fields to further that interaction. Two rounds of systematic research in topic-related databases resulted in 414 related articles, 14 of which satisfy the deliberately strict inclusion criteria: 2 theoretical frameworks that highlighted intersections and 12 experimental studies that evaluated subjective measures for both concepts. Considering the surrounding literature as well, theoretical and experimental potential of embodiment and presence are discussed and suggestions to apply them in teleoperation research are derived.While increased publication activity is observed between 2016 and 2018, potentially caused by affordable virtual reality technologies, various open questions remain. To tackle them, human-in-the-loop experiments and three guiding principles for teleoperation system design (mechanical fidelity, spatial bodily awareness,and self-identification) are suggested01A - Beitrag in wissenschaftlicher Zeitschrift