Institut für Marktangebote und Konsumentscheidungen
Dauerhafte URI für die Sammlunghttps://irf.fhnw.ch/handle/11654/26120
Listen
Publikation You may fail but won’t quit? Linking servant leadership with error management culture is positively associated with employees’ motivational quality(Taylor & Francis, 09.10.2024) Hudecek, Matthias; Grünwald, Klara C.; Von Gehlen, Johannes; Lermer, Eva; Heiss, Silke F.01A - Beitrag in wissenschaftlicher ZeitschriftPublikation Speed Pedelecs: Regelungen und Daten aus der Schweiz und Europa(19.09.2024) Schaffner, Dorothea; van Eggermond, Michael06 - PräsentationPublikation Mehr als nur von A nach B: Wie wir unsere Reisezeit nutzen(19.09.2024) Moser, Corinne; Meyer, LorenzArbeiten, sich austauschen, Videos schauen, oder doch lieber Entspannen? Diese Studie untersucht, wie Reisende in der Schweiz ihre Reisezeit nutzen. Im Zentrum steht eine Online-Befragung von über 2‘000 Personen, die über ihre Tätigkeiten während einer bestimmten, kürzlich gereisten Etappe berichten. Wir zeigen differenziert nach verschiedenen Verkehrsmitteln auf, wie Reisende ihre Reisezeit nutzen und was sie sich in Zukunft wünschen, um Reisezeiten noch besser nutzen zu können. Auf Grundlage unserer Erkenntnisse leiten wir Empfehlungen für die künftige Verkehrspolitik und -planung ab.06 - PräsentationPublikation Konsumentscheidungen und Konsumpsychologie(18.03.2024) Tobler, Christina06 - PräsentationPublikation If It Concerns Me: An Experimental Investigation of the Influence of Psychological Distance on the Acceptance of Autonomous Shuttle Buses(University of California Press, 2024) Schandl, Franziska; Lermer, Eva; Hudecek, MatthiasAutonomous vehicles (AVs) will revolutionize our everyday mobility in the future. However, the prerequisite for this is that the technology is accepted by the population. Currently, AVs are still difficult to grasp for many people, i.e., the topic of autonomous driving is psychologically distant. In other contexts, it has been shown that this psychological distance or proximity can be used to influence product perception. However, the influence of psychological distance has never been investigated in the AV context. To address this research gap, we investigated the impact of psychological distance on the intention to use (ITU) AVs. We manipulated psychological distance in a 2x2x2 scenario-based experiment (N = 2114) on two different dimensions and additionally varied driving modality for comparison purposes: subjects either imagined themselves or an average person (social distance) using either a traditional or autonomous bus (driving modality) either today or in ten years (temporal distance). Our results showed a main effect of driving modality and social distance, with higher ITU for AVs and the average person. Temporal distance interacted with social distance to affect ITU. Interestingly, psychological distance also affected ITU for traditional buses with a similar interaction pattern. Thus, our study suggests that psychological distance affects the ITU of buses in general rather than AV technology. Providers can benefit from framing AVs as temporally close and providing as concrete, detailed information as possible. Future research should examine the underlying mechanisms (e.g., a shift in bus use priorities) that can explain why social distance plays an important role, particularly in future scenarios.01A - Beitrag in wissenschaftlicher ZeitschriftPublikation Explainability does not mitigate the negative impact of incorrect AI advice in a personnel selection task(Nature, 2024) Cecil, Julia; Lermer, Eva; Hudecek, Matthias; Sauer, Jan; Gaube, SusanneDespite the rise of decision support systems enabled by artificial intelligence (AI) in personnel selection, their impact on decision-making processes is largely unknown. Consequently, we conducted five experiments (N = 1403 students and Human Resource Management (HRM) employees) investigating how people interact with AI-generated advice in a personnel selection task. In all pre-registered experiments, we presented correct and incorrect advice. In Experiments 1a and 1b, we manipulated the source of the advice (human vs. AI). In Experiments 2a, 2b, and 2c, we further manipulated the type of explainability of AI advice (2a and 2b: heatmaps and 2c: charts). We hypothesized that accurate and explainable advice improves decision-making. The independent variables were regressed on task performance, perceived advice quality and confidence ratings. The results consistently showed that incorrect advice negatively impacted performance, as people failed to dismiss it (i.e., overreliance). Additionally, we found that the effects of source and explainability of advice on the dependent variables were limited. The lack of reduction in participants’ overreliance on inaccurate advice when the systems’ predictions were made more explainable highlights the complexity of human-AI interaction and the need for regulation and quality standards in HRM.01A - Beitrag in wissenschaftlicher ZeitschriftPublikation Patient:innen und KI: Eine Frage der Perspektive bei der Bewertung von KI bei medizinischen Online-Diensten(Frankfurt University of Applied Sciences, 2024) Lermer, Eva; Gaube, Susanne; Cecil, Julia; Kleine, Anne-Kathrin; Kokje, Eesha; Frey, Dieter; Hudecek, Matthias; Klein, Barbara; Rägle, Susanne; Klüber, Susanne04A - Beitrag SammelbandPublikation Fine for others but not for me: The role of perspective in patients’ perception of artificial intelligence in online medical platforms(Elsevier, 2024) Hudecek, Matthias; Lermer, Eva; Gaube, Susanne; Cecil, Julia; Heiss, Silke F.; Batz, Falk01A - Beitrag in wissenschaftlicher ZeitschriftPublikation Evaluation and acceptance of an online cycling training for adults to master complex traffic situations(16.11.2023) van Eggermond, Michael; Studer, Nora; Johnson, Lucy; Knecht, Leah; Schaffner, Dorothea06 - PräsentationPublikation Mobilität On-Demand aus Sicht der Konsument*innen(12.09.2023) Schaffner, Dorothea; Stefanelli, Annalisa; Gantenbein, Somara06 - PräsentationPublikation Auf dem Land mit On-Demand. Innovative Mobilitätsangebote in peripheren Gebieten(12.09.2023) Stefanelli, Annalisa; Schaffner, Dorothea06 - PräsentationPublikation Kundenbedürfnisse und Erfolgsfaktoren von On-Demand Angeboten von Post Auto zur Erschliessung peripherer Räume(17.08.2023) Stefanelli, Annalisa; Arnold, Tobias06 - PräsentationPublikation Smargo. Geteilte und umweltfreundliche Transportlogistik in der Stadt(22.06.2023) Tobler, Christina06 - PräsentationPublikation Geteilte und umweltfreundliche Transportlogistik in der Stadt - Bedürfnisse von Kleinunternehmen(13.06.2023) Tobler, ChristinaSmargo bietet ein innovatives Sharing-Angebot, bei dem elektrisch angetriebene Kleintransporter in Städten stundenweise gemietet werden können. Die umweltfreundlichen Fahrzeuge eignen sich u.a. für Lieferfahrten und könnten damit für Gewerbetreibende attraktiv sein. Doch welche Mobilitäts- und Logistikbedürfnisse haben städtische Gewerbetreibende – und welche Einstellungen, Motivation und Barrieren bestehen bezüglich der Nutzung von Smargo? Mit diesen und weiteren Fragen befasste sich die Studie, die an diesem Anlass vorgestellt wird.06 - PräsentationPublikation Auf dem Land mit on-Demand. Erfolgsfaktoren eines innovativen Mobilitätsangebotes(01.06.2023) Stefanelli, Annalisa; Gantenbein, Somara; Schaffner, Dorothea06 - PräsentationPublikation Psychologische Einflussfaktoren auf das Überschuldungsrisiko(Christoph Merian Stiftung, 05/2023) Tobler, Christina; Christoph Merian StiftungPsychologische Erkenntnisse und Theorien können zum Verständnis von Überschuldung von Konsumentinnen und Konsumenten beitragen, indem sie erklären, welche Aspekte unser (finanzielles) Entscheidungsverhalten beeinflussen, welche psychologischen Faktoren das Risiko einer Überschuldung verstärken und welche Folgen eine Armuts- und Überschuldungssituation für die psychische Gesundheit haben kann.04A - Beitrag SammelbandPublikation Aufrechterhaltung eines gesunden Lebensstils(Springer, 03/2023) Schäfer, Adrienne; Schaffner, Dorothea; von dem Berge, Karina; Studer, Nora; van der Heiden, Nico; Zimmermann, AnjaMit einer nachhaltigen Lebensstilveränderung, die auf ausreichend Bewegung und ausgewogener Ernährung basiert, können viele chronische Krankheiten (Übergewicht, Bluthochdruck, Diabetes, metabolisches Syndrom) gelindert, geheilt oder deren Ausbruch verhindert werden. Betroffenen fällt es schwer, den Lebensstil dauerhaft umzustellen. Häufig sind Interventionsprogramme nicht auf eine nachhaltige Verhaltensänderung ausgerichtet und berücksichtigen die motivationalen Faktoren der Individuen zu wenig. Betroffene fallen daher nach einiger Zeit in alte Muster zurück. Das angewandte Forschungsprojekt „Nachhaltiger Lifestyle Change“, das in diesem Buch behandelt wird, beschäftigt sich mit der Frage, wie das „Dranbleiben“ an einem gesunden Lebensstil aus Sicht der Motivationspsychologie und der Dienstleistungsorientierung unterstützt werden kann.02 - MonographiePublikation Insights on the current state and future outlook of AI in health care: expert interview study(JMIR Publications, 2023) Hummelsberger, Pia; Koch, Timo K.; Rauh, Sabrina; Dorn, Julia; Lermer, Eva; Raue, Martina; Hudecek, Matthias; Schicho, Andreas; Colak, Errol; Ghassemi, Marzyeh; Gaube, SusanneBackground Artificial intelligence (AI) is often promoted as a potential solution for many challenges health care systems face worldwide. However, its implementation in clinical practice lags behind its technological development. Objective This study aims to gain insights into the current state and prospects of AI technology from the stakeholders most directly involved in its adoption in the health care sector whose perspectives have received limited attention in research to date. Methods For this purpose, the perspectives of AI researchers and health care IT professionals in North America and Western Europe were collected and compared for profession-specific and regional differences. In this preregistered, mixed methods, cross-sectional study, 23 experts were interviewed using a semistructured guide. Data from the interviews were analyzed using deductive and inductive qualitative methods for the thematic analysis along with topic modeling to identify latent topics. Results Through our thematic analysis, four major categories emerged: (1) the current state of AI systems in health care, (2) the criteria and requirements for implementing AI systems in health care, (3) the challenges in implementing AI systems in health care, and (4) the prospects of the technology. Experts discussed the capabilities and limitations of current AI systems in health care in addition to their prevalence and regional differences. Several criteria and requirements deemed necessary for the successful implementation of AI systems were identified, including the technology’s performance and security, smooth system integration and human-AI interaction, costs, stakeholder involvement, and employee training. However, regulatory, logistical, and technical issues were identified as the most critical barriers to an effective technology implementation process. In the future, our experts predicted both various threats and many opportunities related to AI technology in the health care sector. Conclusions Our work provides new insights into the current state, criteria, challenges, and outlook for implementing AI technology in health care from the perspective of AI researchers and IT professionals in North America and Western Europe. For the full potential of AI-enabled technologies to be exploited and for them to contribute to solving current health care challenges, critical implementation criteria must be met, and all groups involved in the process must work together.01A - Beitrag in wissenschaftlicher ZeitschriftPublikation Where a psychopathic personality matters at work: a cross-industry study of the relation of dark triad and psychological capital(BioMed Central, 2023) Stephan, Birgit; Lechner, Dominik; Stockkamp, Mariella; Hudecek, Matthias; Frey, Dieter; Lermer, EvaBackground The concepts of Dark Triad and Psychological Capital (PsyCap) have been extensively researched separately, but until one recent study, their interrelation has not been investigated. Purpose of this study was to uncover differences of the relationship of both concepts across work related industries. Methods In total, 2,109 German employees across 11 industries completed a questionnaire on Dark Triad (narcissism, psychopathy and Machiavellianism) and PsyCap. Multiple regression analyses were used to test the association of both concepts across industries. Results Values of narcissism, psychopathy and PsyCap generally differed between industries. No significant differences were found for Machiavellianism. While narcissism relates positively to PsyCap in all industry sectors, psychopathy only showed a negative relation to PsyCap in some sectors. For industries architecture, automotive and consulting, psychopathy did not significantly predict PsyCap. Conclusions We argue that different expectations of employees per industry make it easier or harder for different personalities to assimilate (homogeneity hypothesis) to the work context (measured by PsyCap). Future studies should investigate this further with other variables such as person-organization-fit. This study was, however, the first to simultaneously investigate Dark Triad and PsyCap among employees and their respective industry. It extends previous findings by revealing differences of both concepts across and within industry sectors. The study can help to reconsider in which industries Dark Triad personality affects PsyCap as antecedent of workplace outcomes such as work satisfaction or job performance.01A - Beitrag in wissenschaftlicher Zeitschrift