Hinkelmann, Knut
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Proceedings of the Society 5.0 Conference 2022 - Integrating digital world and real world to resolve challenges in business and society
2022, Hinkelmann, Knut, Gerber, Aurona
Does board composition taking account of sustainability expertise influence ESG ratings? An exploratory study of European banks
2021, Waterstraat, Silke, Kustner, Clemens, Koch, Maximilian, Gerber, Aurona, Hinkelmann, Knut
Proceedings of the AAAI 2019 Spring Symposium on Combining Machine Learning with Knowledge Engineering (AAAI-MAKE 2019)
2019, Martin, Andreas, Hinkelmann, Knut, Gerber, Aurona, Lenat, Doug, Harmelen, Frank van, Clark, Peter
Adopting AI in the banking sector - The wealth management perspective
2021, Wittmann, Xinhua, Lutfiju, Flutra, Gerber, Aurona, Hinkelmann, Knut
While interest in understanding the impact of Artificial Intelligence (AI) in the real world has been growing, there is limited research on what digital transformation means in the banking sector. The present paper aims to address this gap in the literature by means of a field study based on 11 interviews with wealth managers from across front, middle and back offices in a large Swiss bank. Our analyses suggest bank employees have relatively positive attitudes toward the adoption of new technologies. According to the research, the top three advantages for adopting AI in wealth management are: efficiency, enhanced clients’ experience and better customer insight. Yet, AI also brings new challenges to banking. Obstacles identified include process complexity, greater maintenance effort, and increased regulatory requirements. Still, AI is expected to change the banking model to an integrated, hybrid and leaner operation with digital processes that offer front-to-back solutions. With respect to the future of the bank workforce, hiring tech-savvy talent will be crucial. AI will be able to free bank employees from repetitive jobs for more interesting and creative tasks.
Design parameters of multidimensional reward system based on preference analysis of students of business information systems at the University of Applied Sciences and Arts Northwestern Switzerland
2021, Heimsch, Fabian, Lüthi, Erhard, Gerber, Aurona, Hinkelmann, Knut
In Switzerland, there is currently a major shortage of skilled workers in many companies and organisations. A particular bottleneck can be seen in the area of IT professions. The lack of qualified employees is a challenge for future education and training and intensifies the current competition for today's necessary and urgently sought talent in the IT sector. In this context, it will be crucial in the future how attractive and individualized compensation systems can be designed for potential employees. Needs-based compensation packages should help to attract and ultimately retain future IT professionals. The aim of this study is to measure the preferences of students of business informatics at the FHNW to analyse which elements of total rewards management are crucial for the choice of a future employer. The results will help companies optimise the total rewards system according to their needs or include those factors that can be expected to provide the best benefits for future employees. Thus, not only the total monetary value, but also the composition of financial and non-financial elements must be included in this overall consideration.The aim is to provide decision-makers in organisations with targeted information that will allow them to design optimal incentive packages to be an attractive employer for students of business informatics or potential employees in the informatics field.
Design parameters of multidimensional reward systems based on preference analysis of students of business information systems (Bachelor and Master) at the University of Applied Sciences Northwestern Switzerland
2021, Heimsch, Fabian, Lüthi, Erhard, Gerber, Aurona, Hinkelmann, Knut
Modelling Transformation of Corporate Communications in the Digital Age
2021, Göldi, Susan, Kraft, Corin, Vitacco, Jacqueline, Gerber, Aurona, Hinkelmann, Knut
This article provides a brief overview on transformative trends in corporate communications based on a literature review. Furthermore, it presents a framework model on how to transform corporate communications in the digital age. The model is based on a grounded theory approach derived in a field study completed in 2015, which claims that more heterarchical structures in corporate communications are needed. In a subsequent project, the model is tested in an ongoing exploratory study. Based on the learnings from the two studies, we suggest a new model on how to organize corporate communications in the digital age. At the center of the new model are written and audio-visual content, created by associates in a collaborative process and supported by the organization.