Leimstoll, Uwe
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- PublikationICT Outsourcing in the Swiss SME Sector: Conclusions and Typcial Company Clusters(2008) Leimstoll, Uwe; Schubert, Petra; Fisher, Julie [in: ECIS 2008 Proceedings]The outsourcing of ICT services has been common place in large organizations for many years. To date, most of the published research has focused on large organizations with very limited discussion exploring outsourcing in small to medium-sized enterprises (SMEs). This paper reports on a major study (based on 900 completed questionnaires) of Swiss SMEs and their approach to outsourcing. The results presented in this paper are weighted according to company size and industry sector and are in this respect representative for Switzerland. The findings are presented in four main conclusions and six identified clusters (typical company profiles). ICT outsourcing for SMEs is primarily focused on Maintenance and Support. The majority of SMEs using outsourcing have achieved positive outcomes as a result. Smaller SMEs are more likely to consider outsourcing than their larger counterparts. Suppliers of external ICT services specialised on selective, definable services seem to be at an advantage.04B - Beitrag Konferenzschrift
- PublikationImportance and Use of Information Technology in Small and Medium-Sized Companies(2007) Schubert, Petra; Leimstoll, Uwe [in: Electronic Markets Journal]The following paper presents results from a longitudinal study about the importance and use of information and communication technology (ICT) in Swiss small and medium-sized companies (SMEs). In an empirical survey, 989 questionnaires were collected and analysed (return rate 17 %). The results were weighted according to company size and industry sector and are representative for Switzerland. The findings show that Swiss SMEs ? in their self assessment ? manage to gain (competitive) advantages from the deployment of information and communication technology. ICT is universally used (even) in (small and medium-sized) companies. There is a high degree of inter-organisational ICT use. ICT know-how and awareness are strongly rooted in management. The general conclusion is that IT matters for Swiss SMEs.01 - Zeitschriftenartikel, Journalartikel oder Magazin
- PublikationOutsourcing of ICT: An Empirical Study in Swiss SMEs(2007) Schubert, Petra; Leimstoll, Uwe [in: Proceedings of the 20th Bled eConference "eMergence: Merging and Emerging Technologies, Processes, and Institutions"]Results from a longitudinal study on the importance and use of information and communication technology in Swiss small and medium-sized companies provide the basis of this paper. In an empirical survey, 901 questionnaires were collected and analysed. The results were weighted according to company size and industry sector and are representative for Switzerland. The data was used to run an extensive cluster analysis. Based on the identified clusters, several bivariat analyses were performed in order to identify the typical outsourcing behaviour of the clusters. The clusters were tested against four different statements regarding (1) experiences with outsourcing, (2) degree of outsourcing (buy or rent), (3) IT know-how, and (4) influencers for outsourcing. The results have a high statistical validity and allowed us to draw conclusions about the typical behaviour of cluster members.04B - Beitrag Konferenzschrift
- PublikationICT and Innovation in Small Companies(2007) Schubert, Petra; Fisher, Julie; Leimstoll, Uwe [in: Proceedings of the 15th European Conference on Information Systems]The small business sector is very important to most economies generating significant wealth and employment. It has generally been accepted that small business owners are less likely to embrace innovation and less likely to have a well-defined business strategy. Yet for companies to grow and continue to be successful innovation is critical. Given the importance of this sector there is a need for governments and policy makers to understand innovation in small business particularly in terms of ICT implementation and use in order to formulate appropriate programs and policies. There have been few studies reported in the literature however, that have looked at innovation in the small business sector. This study investigated small Swiss businesses with 10 to 49 employees. A survey of 389 small businesses found that most see themselves as innovative and most use IT to support innovation.04B - Beitrag Konferenzschrift
- PublikationNetzreport 07: Informatik in Schweizer KMU - Die Beschaffung von Informatikressourcen in KMU und anderen Schweizer Organisationen(Netzmedien AG und Fachhochschule Nordwestschweiz FHNW, Institut für Wirtschaftsinformatik, 2007) Leimstoll, Uwe; Schubert, PetraSeit geraumer Zeit ist festzustellen, dass insbesondere auch grosse, weltweit operierende Anbieter von Informations- und Kommunikationstechnologien (ICT) in kleinen und mittleren Unternehmen (KMU) zunehmend ein interessantes Marktpotenzial entdecken. Entsprechend haben sie damit begonnen, ihre Produkte und Dienstleistungen auf diese Zielgruppe auszurichten. Allerdings ist dies kein einfaches Unterfangen. So gibt es in der Schweiz über 38?000 KMU. Eine Segmentierung des Marktes tut also Not. Gerade hierzu fehlt jedoch die nötige Datenbasis. Diese Lücke will die Studienreihe Netzreport «Informatik in Schweizer KMU» schliessen.Nachdem im Netzreport 06 die strategische Bedeutung des Informatikeinsatzes in KMU untersucht wurde, befasst sich der vorliegende Netzreport 07 schwerpunktmässig mit der Beschaffung von Informatikressourcen in KMU und anderen kleinen und mittleren Schweizer Organisationen.05 - Forschungs- oder Arbeitsbericht