2021, Sallin, Marc, Kropp, Martin, Anslow, Craig, Quilty, James W., Meier, Andreas, Gregory, Peggy, Lassenius, Casper, Wang, Xiaofeng, Kruchten, Philippe

The Four Key Metrics of DevOps have become very popular for measuring IT-performance and DevOps adoption. However, the measurement of the four metrics deployment frequency, lead time for change, time to restore service and change failure rate is often done manually and through surveys - with only few data points. In this work we evaluated how the Four Key Metrics can be measured automatically and developed a prototype for the automatic measurement of the Four Key Metrics. We then evaluated if the measurement is valuable for practitioners in a company. The analysis shows that the chosen measurement approach is both suitable and the results valuable for the team with respect to measuring and improving the software delivery performance.

2018, Meier, Andreas, Kropp, Martin, Anslow, Craig, Biddle, Robert, Garbajosa, Juan, Wang, Xiaofeng, Aguiar, Ademar

2018, Biddle, Robert, Meier, Andreas, Kropp, Martin, Anslow, Craig

2013, Kropp, Martin, Meier, Andreas, Ardis, Mark

2021, Müller, Debora, Kropp, Martin, Anslow, Craig, Meier, Andreas

One of the core values of the Agile Manifesto is “individuals and interactions over processes and tools.” Scrum implements interaction through key events (Sprint, Sprint Planning, Daily Scrum, Sprint Review, and Retrospective). There is limited work done on how these events influence perceived social support and work engagement. This paper examines perceived social support as a strengthening factor on work engagement in an agile work environment. Drawing upon the Job Demands-Resource Model, the research question is how do Scrum events relate to social support and what effect do they have on work engagement? We conducted an online survey with 132 Scrum professionals and analyzed the data using structural equation modelling. Results show that the Scrum event Retrospective strengthened social support. Moreover, social support is positively related to work engagement. The research contributes to the limited empirical understanding on perceived social support as well as work engagement in an agile work environment. It provides companies with an understanding of the importance of Retrospectives as a Scrum event.

2018, Kropp, Martin, Meier, Andreas, Anslow, Craig, Biddle, Robert, Garbajosa, Juan, Wang, Xiaofeng, Aguiar, Ademar

Stress is an important workplace issue, affecting both the health of individuals, and the health of organizations. Early advocacy for Agile Software Development suggested it might help avoid stress, with practices that emphasize a sustainable pace, and self-organizing teams. Our analysis of a 2014 survey, however, suggested that stress might still be commonplace in Agile teams, especially for those with less experience. We also noticed that newcomers to Agile emphasized technical, rather than collaborative, practices, and speculated this might explain the stress. We explored this in our analysis of a follow-up survey conducted in 2016, and report our findings in this paper. We show that there are a variety of factors involved, and that avoiding stress is associated with both collaborative and technical practices, and a range of outcomes.

2016, Kropp, Martin, Meier, Andreas, Biddle, Robert, Abrahamsson, Pekka, Jedlitschka, Andreas

2020, Scott-Hill, Brandon, Anslow, Craig, Ferreira, Jennifer, Kropp, Martin, Mateescu, Magdalena, Meier, Andreas

2018, Kropp, Martin, Biddle, Robert, Meier, Andreas, Anslow, Craig

In this paper we address the topic of satisfaction by analysis of the results of a national survey of software development in Switzerland. We found that satisfaction is reported more by those using Agile development than with plan-driven processes. We explored how satisfaction relates to oth-er elements in the development process, including the use of various practices, and the in!uences on business, team and software issues. We found that certain practices and in!uences have high correlations to satisfaction, and that collaborative processes are closely related to sat-isfaction, especially when combined with technical practices. Our intention in this analysis is principally descriptive, but we think the results are important to understand the challenges for everyone involved in Agile development, and can help in the transformation to Agile.

2016, Kropp, Martin, Meier, Andreas, Al Hammadi, Hussain