Swierczek, Fredric
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Fredric
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Fredric Swierczek
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- PublikationKey factors of service quality of B-2-B technology providers(Inderscience, 2021) Swierczek, Fredric; Monta, Theerawut [in: International Journal of Services and Operations Management]01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationThe Effects of organizational culture and commitment on employee innovation(Emerald, 2019) Nguyen, Vinh The; Siengthai, Sununta; Swierczek, Fredric; Bamel, Umesh Kumar [in: Journal of Asia Business Studies]01B - Beitrag in Magazin oder Zeitung
- PublikationThe impact of top management team and organizational culture on product/service and process innovation in Vietnamese banks(Scientific Press International, 2019) Duong, Dao H.; Swierczek, Fredric [in: Journal of Applied Finance & Banking]In the dynamic economy of Vietnam, the financial industry plays a crucial role. Vietnamese banks need to innovate to support economic growth. The research focuses on the key factors that increase innovation in banks. The relationships between the quality of the Top Management Team, Organizational Culture and Process Innovation, Product/Service Innovation in Vietnamese banks are analyzed. The results are based on 15 leading banks in Vietnam including 354 high executive officers. The analysis shows the quality of the Top Management Team and the Organizational Culture of banks significantly increase Product/Service Innovation and Process Innovation.01B - Beitrag in Magazin oder Zeitung
- PublikationThe effects of organizational culture and commitment on employee innovation: evidence from Vietnam's IT industry(Emerald, 2019) Nguyen, Vinh The; Siengthai, Sununta; Swierczek, Fredric; Bamel, Umesh Kumar [in: Journal of Asia Business Studies]Purpose: This paper aims to analyze the relationship between organizational culture (measured by mission, involvement, consistency, adaptability and well-being), employee organizational commitment and employee innovation in the Vietnamese IT industry. Design/methodology/approach: This is a quantitative research using perceptual scale questionnaire survey developed based on the literature review and in-depth expert interviews. A total of 319 IT professionals working in Vietnam participated in the survey. The data were analyzed using multiple regression analysis. Findings: The results suggest that overall organizational culture and organizational commitment are positively and significantly related to employee innovation. A closer look reveals that out of the organizational culture’s five dimensions, mission, adaptability and well-being are found specifically and significantly related to employee innovation. Research limitations/implications: The study used a cross-sectional survey where case studies of longitudinal study may add more insight. Further, the Denison organizational culture survey instrument might be subjective. Finally, there may be also some moderating or mediating effects that are not taken into account in this study. Practical implications: The enhancement of adaptability, well-being, mission and commitment can increase employee innovation in the IT industry. Originality/value: This paper contributes to the literature and practice by demonstrating the relationship between corporate culture and organizational commitment on employee innovation in a developing country (i.e. Vietnam).01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationCloud implementation in emerging market banks: the importance of service quality(Granthaalayah, 2018) Monta, Theerawut; Swierczek, Fredric [in: International Journal of Engineering Technologies and Management Research]Cloud computing is emerging as key a technology platform for banking operations globally. In Asia, the progress of cloud application is relatively slow. This paper considers the major factors which influence a bank’s decision to contract with a technology service provider to implement a cloud-based strategy. This research study identifies the trends in applying cloud computing in global banking with a focus on banks in Thailand. It will analyze the criteria IT executives in banks use to decide on the selection of technology service providers. Banks require the service provider to meet specific requirements for a cloud implementation project in a bank. A survey approach was used to identify the important criteria IT executives in banks use to select an IT technology provider for cloud applications. The sample included 367 bank IT executives and professionals in Thai and international banks based in Bangkok. SEM was used to analyze the data. Interviews were conducted with 21 IT executives for insights into their decision criteria. Service quality which is based on the conventional SERVQUAL indicators strongly influence the decision to choose a technology service provider. This selection is also influenced by the capability of service provider, their technical capability and the cloud application features. There are few studies in the literature on the decision criteria that banks use to select a provider for cloud computing application.01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationBeyond consumption: the promising contribution of voluntary simplicity(Emerald, 2018) Kraisornsuthasinee, Suthisak; Swierczek, Fredric [in: Social Responsibility Journal]Purpose: Greater contribution of voluntary simplicity to sustainability may extend beyond the scope of consumption behavior. This paper argues that work behavior is also important and explores how and why personal consumption of the voluntary simplifiers relates to the way they work. Design/methodology/approach: This qualitative study employs the in-depth interviews to explore the consumption-work experience and driving values of the voluntary simplifiers. Thailand is a chosen context as it represents an emerging economy aiming to converge economic growth and sufficiency. Findings: The findings demonstrate that, driven mainly by contentment and integrity, simple living complements leisurely, meaningful and, most intriguingly, ethical work. In return, such work behavior provides enough earnings and fulfills the beginners, as well as the progressive and extensive simplifiers. Research limitations/implications: The consumption-work relationship model of the voluntary simplifiers provides an alternative starting point for further research and practice to tackle overconsumption, inequality, inequity and corruption – the critical challenges of sustainability. Originality/value: This research takes a more complete approach to study the voluntary simplifiers. The empirical results demonstrate the greater scope of voluntary simplicity literature beyond sustainable consumption and work–life balance. Based on the consumption–work relationship driven mainly by contentment and integrity, this paper proposes meaningful and ethical work as the promising contribution of voluntary simplicity to sustainability.01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationEcosystem-based approach for planning research and capacity development for integrated coastal zone management in Southeast Asia(Asia-Pacific Network for Global Change Research, 2018) Nagabhatla, Nidhi; Hung, Ngo Tho; Tuyen, Luong Thi Tuyen; Cam, Vu Tran Ngoc; Dhanraj, Juliet; Thien, Nguyen Thi; Swierczek, Fredric [in: APN Science Bulletin]Coastal ecosystems contribute significantly to socio-economic development in the Southeast Asia Region. The emerging question is how to achieve sustainable development through innovative thinking, smart planning and better insights derived from an ecosystem-based approach (EbA). Based on experience gained while implementing the Sustainable Management and Governance of Coastal Ecosystems (ENGAGE) project funded by the Asia-Pacific Network for Global Change Research (APN), we contribute to addressing this question by proposing an emerging EbA as a complementary concept for implementing Integrated Coastal Zone Management (ICZM). A strong emphasis on strengthening the capacity of development actors and local communities remains pertinent in formulating this eco-centric policy for resource governance. This synthesis is described in three sections presenting an overview of EbA and ICZM in selected countries in the region. The first section reflects the review of coastal management frameworks and institutions, with a focus on policy strengths and gaps in the integration of EbA, particularly in the context of climate change adaptation. The second section explains different procedures adopted or proposed in the region for sustain able development of coastal ecosystems. The third section demonstrates how regional-scale initiatives like ENGAGE can facilitate the exchange of data, information, and knowledge, and stimulate cooperation for realizing the 2030 Agenda for Transformation, and the coastal zone-related SDGs and targets.01A - Beitrag in wissenschaftlicher Zeitschrift
- PublikationAn international telecom acquisition: lost in translation when Ya'alla met Boben Yang(Emerald, 2018) Swierczek, Fredric [in: Development and Learning in Organizations]Purpose: This study aims to consider the transition that took place between two major telecom multinational companies (MNCs) during an acquisition in an emerging market, Laos. The differences in the orientation of top management, corporate culture and cultural distance led to the ineffective performance of the acquired telecom company. Design/methodology/approach: Content analysis is used to identify the key factors in the case. The sources of data are annual reports, past interviews, market reports, and participant observation. Findings: The ineffective performance of the acquisition was related to the lack of cultural compatibility of the new top management, a corporate culture that emphasized costs over customer satisfaction and the failure to close the cultural gap between the Middle Eastern cultural values and the Lao values. Research limitations/implications: The data are mostly secondary data with some interviews of key managers. The case study would benefit with more extensive primary data, but the company was reluctant to respond. Practical implications: The match between the top management leadership style, the complementarity of the new corporate culture with the existing one, and the reduction in the gap in national cultures are all critical in the continuing successful performance of an acquisition. A strategy of localization increasing the competencies of the local managers and professionals and the adaptation of the organization processes and practices to the local context are more effective in achieving positive performance. Social implications: The change in corporate cultures from the collaborative/customer satisfaction emphasis of Corporation A to a competitive/cost culture of Corporation B led to a significant conflict with other telecom providers in Laos. This had performance consequences for Corporation B and also the telecom sector. Originality/value: This study is a unique demonstration of what happens in an acquisition of a telecom company in an emerging market. It is an interesting interplay of two major telecom companies with similar strategic choices but very different corporate culture orientations.01A - Beitrag in wissenschaftlicher Zeitschrift