A domain-specific modeling method for designing conversational agents for coaching: a case from health coaching
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Author (Corporation)
Publication date
2025
Type of student thesis
Course of study
Collections
Type
04B - Conference paper
Editor (Corporation)
Supervisor
Parent work
Enterprise, Business-Process and Information Systems Modeling
Special issue
DOI of the original publication
Link
Related research data
Series
Lecture Notes in Business Information Processing
Series number
558
Volume
Issue / Number
Pages / Duration
431–447
Patent number
Publisher / Publishing institution
Springer
Place of publication / Event location
Cham
Edition
Version
Programming language
Assignee
Practice partner / Client
Abstract
Conversational agents offer possibilities to effectively support scenarios like health coaching to promote awareness and behavioral change. However, the process of designing conversational agents requires technical knowledge, posing challenges in onboarding domain experts such as health coaches and counselors, healthcare educators, etc. We propose a metamodeling-based domain-specific language for designing health coaching agents and conversations. Our modeling method provides elements specialized for health coaching while remaining adaptable for other coaching domains. We demonstrate the modeling language through the use case of an HIV health coaching agent. Through a feature comparison with existing model-driven approaches for chatbot development, we highlight the technology-neutral and application domain-focused contribution of our visual modeling method. Initial feedback from HIV domain experts substantiates its feasibility and relevance.
Keywords
Subject (DDC)
Event
30th International Conference, EMMSAD 2025
Exhibition start date
Exhibition end date
Conference start date
16.06.2025
Conference end date
17.06.2025
Date of the last check
ISBN
978-3-031-95396-5
978-3-031-95397-2
978-3-031-95397-2
ISSN
Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Published
Review
peer-reviewed
Open access category
Closed
License
Citation
Pande, C., Fill, H.-G., & Hinkelmann, K. (2025). A domain-specific modeling method for designing conversational agents for coaching: a case from health coaching. In R. Guizzardi, L. Pufahl, A. Sturm, & H. van der Aa (Eds.), Enterprise, Business-Process and Information Systems Modeling (pp. 431–447). Springer. https://doi.org/10.1007/978-3-031-95397-2_27