Investigating the Integration of AI in Knowledge Management at Scheer Group
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Publication date
2024
Typ of student thesis
Bachelor
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Collections
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11 - Student thesis
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Hochschule für Wirtschaft FHNW
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Scheer Schweiz, Zürich
Abstract
Scheer Group, a leading provider of SAP and business process consulting services, is experiencing inefficiencies in its sales processes due to fragmented and inconsistent knowledge management practices. Sales teams frequently perform redundant tasks, struggling to access up-to-date information efficiently. This departmentalized approach results in increased workloads and delays, hindering the company's ability to leverage existing knowledge effectively. The need for a cohesive knowledge management strategy, potentially enhanced by AI technologies, is critical to overcoming these deficits.
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English
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Yes
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Review
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Citation
Orlova, S. (2024). Investigating the Integration of AI in Knowledge Management at Scheer Group [Hochschule für Wirtschaft FHNW]. https://irf.fhnw.ch/handle/11654/48925