UNIA Software Assessment and Integration

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Author (Corporation)
Publication date
2022
Typ of student thesis
Semesterarbeit
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11 - Student thesis
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Hochschule für Wirtschaft FHNW
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Abstract
Our team conducted a comprehensive analysis of various CRM software options and their integration features. We identified stakeholders, processes and subprocesses, and defined assessment criteria to evaluate the existing and missing features of the software options. We also compared the requirements catalogue of the options and identified other software options available in the market. Finally, we made recommendations for a new software solution for the legal department at the regional office.
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330 - Wirtschaft
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Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Review
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Citation
OBASI, Chima, Steven NJUGUNA, Sherdel KÄPPLER, Najeem TAKIYU-DEEN und Damian Pascal SCHUMACER, 2022. UNIA Software Assessment and Integration. Basel: Hochschule für Wirtschaft FHNW. Verfügbar unter: https://irf.fhnw.ch/handle/11654/41860