Enabling sustainable management through a new multi-disciplinary concept of customer satisfaction

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Author (Corporation)
Publication date
2005
Typ of student thesis
Course of study
Type
01A - Journal article
Editors
Editor (Corporation)
Supervisor
Parent work
European Journal of Marketing
Special issue
DOI of the original publication
Link
Series
Series number
Volume
39
Issue / Number
9/10
Pages / Duration
998-1012
Patent number
Publisher / Publishing institution
Emerald
Place of publication / Event location
Edition
Version
Programming language
Assignee
Practice partner / Client
Keywords
Customer satisfaction, Social responsibility, Sustainable development
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Event
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ISBN
ISSN
0309-0566
1758-7123
Language
English
Created during FHNW affiliation
Unknown
Strategic action fields FHNW
Publication status
Published
Review
No peer review
Open access category
License
Citation
Daub, C.-H., & Ergenzinger, R. (2005). Enabling sustainable management through a new multi-disciplinary concept of customer satisfaction. European Journal of Marketing, 39(9/10), 998–1012. https://doi.org/10.1108/03090560510610680