Improving group decision-making through a collaborative serious game
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Author (Corporation)
Publication date
2025
Type of student thesis
Course of study
Type
04B - Conference paper
Editor (Corporation)
Supervisor
Parent work
Perspectives in Business Informatics Research
Special issue
DOI of the original publication
Link
Related research data
Series
Lecture Notes in Business Information Processing
Series number
562
Volume
Issue / Number
Pages / Duration
20-36
Patent number
Publisher / Publishing institution
Springer
Place of publication / Event location
Cham
Edition
Version
Programming language
Assignee
Practice partner / Client
Abstract
The growing importance of collaborative or group decision-making in business projects is accompanied by several challenges, mainly cognitive biases. This paper focuses on identifying the key biases that affect group decision-making and explores the potential of serious games as a training method to address these issues. Using a design science research methodology, a game prototype was developed to improve group decision-making in corporate environments by increasing players’ awareness of bias-influenced decisions. The findings indicate that there is a need to provide specifically designed games for team-based decision-making, and only a limited number of existing games are specifically designed for corporate decision-making contexts. Our contribution addresses the lack of integrated training tools that increase cognitive bias awareness for decision making in projects, demonstrating the potential of a collaborative serious game to mitigate biases such as groupthink bias, authority bias, and social loafing while providing actionable insights for enhancing its design and effectiveness. It shows that every bias requires specific game characteristics, such as storyline, feedback mechanisms, and role concepts.
Keywords
Subject (DDC)
Event
24th International Conference, BIR 2025
Exhibition start date
Exhibition end date
Conference start date
17.09.2025
Conference end date
19.09.2025
Date of the last check
ISBN
978-3-032-04374-0
978-3-032-04375-7
978-3-032-04375-7
ISSN
Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Published
Review
peer-reviewed
Open access category
Closed
License
Citation
Stampfli, C., Schlick, S., & Witschel, H. F. (2025). Improving group decision-making through a collaborative serious game. In R. Deneckère, M. Kirikova, & J. Grabis (Eds.), Perspectives in Business Informatics Research (pp. 20–36). Springer. https://doi.org/10.1007/978-3-032-04375-7_2