User Requirements for a Health Care Service Based on Point-of-care Testing in the Context of Ambulatory Care and Telemedicine for Older People.
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[User Requirements for a Health Care Service Based on Point-of-Care Testing]
Authors
Author (Corporation)
Publication date
2022
Typ of student thesis
Course of study
Type
04B - Conference paper
Editors
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Parent work
Healthcare and Medical Devices. AHFE (2022) International Conference. AHFE Open Access, vol 51. AHFE International, USA.
Special issue
DOI of the original publication
Link
Series
Series number
Volume
Issue / Number
Pages / Duration
51-57
Patent number
Publisher / Publishing institution
AHFE Open Access
Place of publication / Event location
New York
Edition
Version
Programming language
Assignee
Practice partner / Client
Abstract
In healthcare, point-of-care testing, i.e., diagnostic testing at the time and place of
patient care, allows for early diagnosis and therefore timely treatment of various diseases.
These on-site tests are particularly beneficial to people living in remote areas
and those with limited mobility. Our study focused on the design of a service for
older people, whereby ambulatory care and telemedicine consultations are based on
point-of-care testing. Its aim was to elicit user requirements, specifically for the use
case of iron deficiency in older people. A textual scenario was developed which formed
the foundation for the simulated or “enacted” scenario, with both undergoing
participatory evaluations. A wide range of “socio-technical” requirements were elicited
that are expected to be crucial for the implementation of this service. Based on
content analysis they were categorized into technology-, people-, organization- and
environment-related requirements. The results are discussed regarding the specific
use case and methods used.
Keywords
User requirements, Service design, Health care, Point-of-care testing
Subject (DDC)
Event
Applied Human Factors and Ergonomics AHFE
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ISBN
ISSN
Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Published
Review
Peer review of the abstract
Open access category
Gold
License
Citation
Mutuura, K., Niederhauser, M., Erb, N., & Van den Anker, F. (2022). User Requirements for a Health Care Service Based on Point-of-care Testing in the Context of Ambulatory Care and Telemedicine for Older People. Healthcare and Medical Devices. AHFE (2022) International Conference. AHFE Open Access, Vol 51. AHFE International, USA., 51–57. https://doi.org/10.26041/fhnw-4461