Unreliable is better: theoretical and practical impulses for performance management
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Author (Corporation)
Publication date
2019
Typ of student thesis
Course of study
Collections
Type
01B - Magazine or newspaper article
Editors
Editor (Corporation)
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Parent work
Die Unternehmung
Special issue
DOI of the original publication
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Series
Series number
Volume
73
Issue / Number
2
Pages / Duration
167-180
Patent number
Publisher / Publishing institution
Nomos
Place of publication / Event location
Baden-Baden
Edition
Version
Programming language
Assignee
Practice partner / Client
Abstract
This review aims to stimulate discussion about a comprehensive understanding of performance evaluation – namely, the taken-for granted benefit of maximal reliable performance evaluation, where employee performance is evaluated with high levels of reliability (i.e., large samples of performance observations). So far, the management discipline has ignored the evidence-based view that one’s performance is better under unreliable performance evaluation compared to reliable performance evaluation. Drawing on tournament theory, behavioral research, and real-world sports data, we argue that while reliable performance evaluation boosts only superior employees, unreliable performance evaluation boosts all employees. The mechanisms that drive inferior and superior employees to perform better when evaluated unreliably substantiate that psychological insight is essential for efficient performance management. Overall, we complement the predominant thinking of performance management by offering innovative insights and implications that are significant for academics, employees, and employers.
Keywords
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Event
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ISBN
ISSN
0042-059X
2942-318X
2942-318X
Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Published
Review
Peer review of the complete publication
Open access category
Closed
License
Citation
Stöckli, S., Messner, C., Sterchi, M., & Dorn, M. (2019). Unreliable is better: theoretical and practical impulses for performance management. Die Unternehmung, 73(2), 167–180. https://doi.org/10.5771/0042-059X-2019-2-167