New hybrid techniques for business recommender systems
Author (Corporation)
Publication date
2022
Typ of student thesis
Course of study
Collections
Type
01A - Journal article
Editors
Editor (Corporation)
Supervisor
Parent work
Applied Sciences
Special issue
DOI of the original publication
Link
Series
Series number
Volume
12
Issue / Number
10
Pages / Duration
Patent number
Publisher / Publishing institution
MDPI
Place of publication / Event location
Basel
Edition
Version
Programming language
Assignee
Practice partner / Client
Abstract
Besides the typical applications of recommender systems in B2C scenarios such as movie or shopping platforms, there is a rising interest in transforming the human-driven advice provided, e.g., in consultancy via the use of recommender systems. We explore the special characteristics of such knowledge-based B2B services and propose a process that allows incorporating recommender systems into them. We suggest and compare several recommender techniques that allow incorporating the necessary contextual knowledge (e.g., company demographics). These techniques are evaluated in isolation on a test set of business intelligence consultancy cases. We then identify the respective strengths of the different techniques and propose a new hybridisation strategy to combine these strengths. Our results show that the hybridisation leads to substantial performance improvement over the individual methods.
Keywords
Subject (DDC)
330 - Wirtschaft
Event
Exhibition start date
Exhibition end date
Conference start date
Conference end date
Date of the last check
ISBN
ISSN
2076-3417
Language
English
Created during FHNW affiliation
Yes
Strategic action fields FHNW
Publication status
Published
Review
Peer review of the complete publication
Open access category
Gold
Citation
PANDE, Charuta, Hans Friedrich WITSCHEL und Andreas MARTIN, 2022. New hybrid techniques for business recommender systems. Applied Sciences. 2022. Bd. 12, Nr. 10. DOI 10.3390/app12104804. Verfügbar unter: https://doi.org/10.26041/fhnw-7292