The digitalization of consulting. The ABILI platform toward human–machine collaboration enabling AI-based consulting
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Autor:in (Körperschaft)
Publikationsdatum
2026
Typ der Arbeit
Studiengang
Typ
04A - Beitrag Sammelband
Herausgeber:innen
Herausgeber:in (Körperschaft)
Betreuer:in
Übergeordnetes Werk
Advanced Studies in Consulting Research and Digitalization. A Scientific Update on the Digital Transformation of the Consulting Industry
Themenheft
DOI der Originalpublikation
Link
Zugehörige Forschungsdaten
Reihe / Serie
Contributions to Management Science
Reihennummer
Jahrgang / Band
Ausgabe / Nummer
Seiten / Dauer
313-345
Patentnummer
Verlag / Herausgebende Institution
Srpinger
Verlagsort / Veranstaltungsort
Cham
Auflage
Version
Programmiersprache
Abtretungsempfänger:in
Praxispartner:in/Auftraggeber:in
Zusammenfassung
Consulting firms are increasingly demanded to provide high-quality services to support digital transformation since organizations seek external expertise to manage the complexity and scope of digital transformation. However, meeting customer expectations is challenging due to limited consulting resources. Maintaining high standards and effective knowledge management is crucial, especially during staff turnover. Consulting firms must also transform and automate their processes, as traditional consulting as a people business is time-consuming and dependent on individual consultants’ quality. The trend toward online assessment tools has emerged, allowing clients to independently gather data, though these tools lack artificial intelligence capabilities for data analysis and actionable insights. This article introduces the ABILI Platform, which aims to automate and digitize strategy consulting through intelligent self-service online tools, fostering human–machine collaboration. The platform helps organizations in various industries to analyze their current state and identify potential areas for improvement. The platform promotes transparency by actively engaging employees throughout the analysis process. Utilizing maturity models, it offers holistic assessments across organizational areas and personalized questions.
Schlagwörter
Fachgebiet (DDC)
Veranstaltung
Startdatum der Ausstellung
Enddatum der Ausstellung
Startdatum der Konferenz
Enddatum der Konferenz
Datum der letzten Prüfung
ISBN
978-3-032-17383-6
978-3-032-17384-3
978-3-032-17384-3
ISSN
Sprache
Englisch
Während FHNW Zugehörigkeit erstellt
Ja
Zukunftsfelder FHNW
Publikationsstatus
Veröffentlicht
Begutachtung
peer-reviewed
Open Access-Status
Closed
Zitation
Gatziu Grivas, S., Grasshoff, G., Bugmann, D., Imhof, D., Wörner, D., Giovanoli, C., & Fahrni, S. (2026). The digitalization of consulting. The ABILI platform toward human–machine collaboration enabling AI-based consulting. In V. Nissen (Ed.), Advanced Studies in Consulting Research and Digitalization. A Scientific Update on the Digital Transformation of the Consulting Industry (pp. 313–345). Srpinger. https://doi.org/10.1007/978-3-032-17384-3_12