Institut für Marktangebote und Konsumentscheidungen
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Publikation Knowledge, social influences, perceived risks and benefits, and cultural values explain the public's decisions related to prudent antibiotic use(Wiley, 2022) Visschers, Vivianne; Feck, Vanessa; Herrmann, AnnePeople should use antibiotics (AB) prudently to mitigate antibiotic resistance (ABR). Previous studies—and, subsequently, interventions—on ABR have focused mainly on improving public awareness and knowledge. We investigated a comprehensive theory-based explanatory model to understand the public's decision making regarding prudent AB use, based on, among others, the theory of planned behavior. In a cross-sectional online survey, the psychological determinants of people's decisions about prudent AB use were examined in a sample of 1,228 Swiss adults. The questionnaire assessed respondents’ demand for AB, willingness to adopt measures that prevent the need for AB, perceived risks of ABR, perceived benefits of AB, attitudes and social influences regarding AB, knowledge of AB and ABR, and cultural values. Mokken scale analysis revealed three types of knowledge: knowledge of the functioning of AB, of ABR, and of preventive measures. Structural equation modeling indicated that respondents’ demand for AB was mostly predicted by social influences, perceived benefits of AB, and knowledge of AB functioning. Willingness to prevent AB use was mainly related to conservative values, perceived risks of ABR, negative attitudes toward AB, and knowledge of preventive measures. Our study suggests that the provision of information about AB and preventive measures is a first step toward changing people's decisions related to prudent AB use. Future interventions that additionally utilize cultural values to convey important messages and target additional factors, such as social influences, the risks of ABR, and the benefits of cautious AB use, can be more successful in promoting prudent AB use.01A - Beitrag in wissenschaftlicher ZeitschriftPublikation Wie ein Smart Sensor bei Älteren ein Zuhause finden kann: Vertrieb von AgeTech im B2B-Bereich(2021) Herrmann, AnneDie Digitalisierung hält zunehmend Einzug in Alterswohnungen und in Pflegeeinrichtungen für Ältere. Für diese Zielgruppe entwickelte digitale Lösungen werden oft unter dem Begriff «AgeTech» zusammengefasst. Um diese – oft durchaus sehr nützlichen – Innovationen auf dem Markt erfolgreich zu positionieren, müssen die Motivationen, Barrieren und Bedürfnisse der Zielgruppe gut adressiert werden. Ausserdem müssen die Entscheidungsprozesse bei der Einführung der AgeTech-Innovation verstanden werden, um den Sales- und Vertriebsprozess darauf abzustimmen. Dieser Beitrag zeigt am Beispiel eines Smart Sensors, wie dies gelingen kann. Ausserdem werden Handlungsempfehlungen für den B2B-Vertrieb generell und den AgeTech-Bereich im Besonderen abgeleitet.06 - PräsentationPublikation Going around in circles? Eine psychologische Perspektive auf die Kreislaufwirtschaft(2021) Herrmann, AnneUm Kreislaufwirtschaft zu ermöglichen, sind nicht nur ausgereifte technologische Lösungen nötig. Sondern es braucht auch Konsumentinnen und Konsumenten, die durch ihre Entscheidungen und ihr Verhalten dazu beitragen. Zwar beschreibt sich die Schweizer Bevölkerung zunehmend als umweltbewusst. Doch daraus resultiert nicht immer auch ein entsprechend nachhaltigeres Konsumverhalten. Denn dies verlangt langfristige Verhaltensveränderungen, die oft nicht so leicht umzusetzen sind. Wie man diesen Herausforderungen begegnen kann, wird anhand psychologischer Erkenntnisse aufgezeigt.06 - PräsentationPublikation So klappt es mit dem Markteintritt! Wie AgeTech in Betreuungs- und Pflegeeinrichtungen ein Zuhause finden kann(Hochschule für Angewandte Psychologie FHNW, 2021) Herrmann, Anne; Bürgin, Steven; Lehmann, Sarah HeatherSie sollen den Alltag erleichtern oder im Notfall dafür sorgen, dass schnell Hilfe zur Stelle ist: digitale Notrufsysteme. Genau das bietet das Schweizer Startup CARU AG auch mit ihrem intelligenten Kommunikationssystem CARU. Wir haben für die CARU AG die Entscheidungsprozesse in Betreuungs- und Pflegeeinrichtungen bei der Wahl eines solchen Notrufsystems untersucht. Wir wollten herausfinden, wie die Anspruchsgruppen das Produkt CARU und den Vertriebsprozess der CARU AG wahrnehmen und wie sie sich für das Angebot entscheiden. Dazu haben wir leitfadengestützte Interviews mit entscheidungstragenden Personen von Alters- und Pflegeeinrichtungen durchgeführt. Die wichtigste Erkenntnis: Es gibt nicht DAS Alterswohnen. Die Einrichtungen unterscheiden sich sehr in ihren Bedürfnissen und Anforderungen an ein Notrufsystem. Deshalb haben wir eine Typologie entwickelt, die die CARU AG nun beim Vertrieb nutzt, um gezielt auf die jeweiligen Bedürfnisse und Einsatzszenarien der potenziellen Kundschaft einzugehen.05 - Forschungs- oder ArbeitsberichtPublikation How to eat healthy and save the planet. Development and evaluation of an evidence-based app(2019) Feck, Vanessa; Herrmann, Anne; Visschers, VivianneBackground: Food consumption affects individuals as well as our planet. How can a tailored app help people to make healthier and more sustainable meal choices? To answer this question, we contributed to the development of an evidence-based dietary app and evaluated its effects. The app offers personalized recipes and tips in order to reduce food waste and meat consumption, and increase the use of seasonal and plant-based products. Method: Using a mixed-methods approach, app usage data (N=2167) and quantitative data from a longitudinal online questionnaire (T1-T3: N=56) were combined with in-depth interviews with users (N=6) and app-developers (N=3). Findings: In the interviews, users evaluated the personalized recipe-suggestions positively. An additional search (e.g. recipes with certain ingredients) was often no longer necessary to find a suitable recipe. The app metrics showed positive correlations between frequent app usage and the motivation to reduce food waste (r=.06, p<.05) as well as the motivation to use seasonal products (r=.16, p<.01). The survey data showed that participants’ initial confidence to implement new dietary behavior was a strong predictor of the implementation of new dietary behavior after three weeks of app usage (β≥.49, p≤.01, R2 = .66). Last, the development team emphasized the benefits of an iterative approach in which regular user feedback informed the further development process of the app. Discussion: The results of this research show that it can be effective to combine health- and sustainability-focused diet interventions. These interventions should be personalized and aim to increase users’ confidence to perform new dietary behavior.06 - PräsentationPublikation Wie nehmen Konsumenten Antibiotika, Antibiotikaresistenzen und Antibiotikaverbrauch wahr?(06/2018) Visschers, Vivianne; Feck, Vanessa; Herrmann, Anne06 - PräsentationPublikation Development of targeted communication strategies to promote prudent antibiotic usage: needs assessment among the public(23.08.2018) Feck, Vanessa; Visschers, Vivianne; Herrmann, AnneBackground: Public behaviour is a crucial factor to reduce the risk of antibiotic resistance. A better understanding of the public‘s attitudes, knowledge and beliefs regarding antibiotics and antibiotic resistance is required to recommend effective communication strategies to promote a more prudent antibiotic usage as well as the adoption of measures to prevent the spread of resistant bacteria. Method: An online survey was conducted among the Swiss population (N = 1,260). We applied cluster analysis to identify segments based on the respondents‘ demand for and perception of antibiotics. Through multiple ANOVAs, segments were compared on their demographic characteristics, knowledge, as well as on their cultural values and other variables, such as perceived responsibility. Findings: Four segments were identified. They differed significantly on all perception variables and their demand for antibiotics (Fs > 58, ps < .001, ηp2s > .13): (1) Experienced Sceptics reported a low demand and usage of antibiotics, were aware of the risks and had more experience with antibiotic resistance. (2) Knowledgeable Undifferentiated had lots of knowledge about antibiotics, antibiotic resistance and preventive measures but were neither very concerned about antibiotic resistance nor did they perceive many benefits in using antibiotics. (3) Young Unwilling showed little willingness to adopt preventive measures, were younger and rather uncritical regarding antibiotics. (4) Self-Serving Users reported a high demand and usage of antibiotics, perceived a rather low responsibility and held strong egoistic values. Discussion: To promote prudent antibiotic usage, recommendations for communication strategies were developed targeting the different segments‘ needs.06 - PräsentationPublikation “Contradictio in opinionibus”: The Swiss public’s attitudes and beliefs about antibiotics and antibiotic resistance(18.06.2018) Visschers, Vivianne; Feck, Vanessa; Herrmann, AnneOne of the actors involved in the growing risk of antibiotic resistance is the general public. Its perceptions and decisions (i.e., its mental models) regarding antibiotics and antibiotic resistance determine how much antibiotics are used and how willing people are to adopt measures to prevent the spread of resistant bacteria. For the development of intervention strategies and materials that promote the prudent use of antibiotics and the adoption of preventive measures, we thus need to understand the public’s mental models of antibiotics and antibiotic resistance. We conducted an interview study (N = 10) and an online survey (N = 1,260) to investigate the Swiss public’s attitudes, beliefs, knowledge and perceived social influences regarding antibiotics and antibiotic resistance. Moreover, using the survey data, we examined how these concepts—in addition to people’s demographic characteristics, experiences with antibiotics and cultural values—relate to their request for antibiotics and their willingness to adopt preventive measures against antibiotic resistance. In both studies, respondents held contradicting opinions (i.e., beliefs and attitudes) about antibiotics and antibiotic resistance. The same individuals, for example, correctly knew that bacteria became resistant against antibiotics and, at the same time, incorrectly believed that their own body became resistant. The survey data additionally showed that respondents’ contradicting attitudes and beliefs affected their request for antibiotics. Respondents’ request for antibiotics was mostly predicted by egoistic values, knowledge about antibiotics and the perceived benefits of antibiotics. Alternatively, their willingness to adopt preventive measures was mainly related to traditional values and biospheric values, their knowledge about preventive measures as well as their perceived risks of antibiotics and of antibiotic resistance. Stronger perceived norms in respondents’ social environment regarding prudent antibiotic usage were related to both a lower request for antibiotics and a higher willingness to adopt preventive measures. In sum, different psychological factors need to be addressed in an intervention to promote both a more prudent antibiotic usage and the adoption of preventive measures among the general public. We will particularly discuss how opposing attitudes and beliefs can be addressed in such intervention materials.06 - PräsentationPublikation Wie nehmen Konsumenten und Konsumentinnen Antibiotika, Antibiotikaresistenzen und Antibiotikaverbrauch wahr? Schlussbericht einer qualitativen und einer quantitativen Studie im Auftrag des Bundesamtes für Gesundheit BAG(23.02.2018) Visschers, Vivianne; Feck, Vanessa; Herrmann, AnneIm Rahmen der Umsetzung der nationalen Strategie gegen Antibiotikaresistenzen (StAR, der Bundesrat, 2015) soll die Schweizer Bevölkerung für einen sorgfältigeren Umgang mit Antibiotika und die möglichen Präventionsmassnahmen gegen Antibiotikaresistenzen (z.B. persönliche Hygiene) sensibilisiert werden. Für die Entwicklung effektiver Informations- und Aufklärungsmaterialien zu diesen Themen ist es wichtig, die Einstellungen und Vorstellungen sowie das Wissen und die Entscheidungen der Bevölkerung in Bezug auf Antibiotika und Antibiotikaresistenzen zu verstehen . Das Forschungsprojekt hatte zwei Ziele. Erstens wurden die mentalen Modelle der Schweizer Bevölkerung bezüglich Antibiotika und Antibiotikaresistenzen aufgezeigt, d.h. ihre Einstellungen, Vorstellungen und ihr Wissen zu diesen Themen sowie ihre Entscheidungen, wie z.B. der Wunsch nach Antibiotika und die Bereitschaft, Präventionsmassnahmen zu ergreifen. Zusätzlich wurde untersucht, ob innerhalb der Bevölkerung Segmente identifiziert werden können, die sich in ihren mentalen Modellen voneinander unterscheiden. Zweitens wurden die Zusammenhänge quantifiziert zwischen Einstellungen, Vorstellungen und Wissen der Bevölkerung hinsichtlich Antibiotika und Antibiotikaresistenzen einerseits, und dem Wunsch nach Antibiotika für sich selbst, seine Kinder oder Haustiere sowie der Bereitschaft, Präventionsmassnahmen zu ergreifen, andererseits. Diese Quantifizierung gab Aufschluss darüber, welche psychosozialen Faktoren zu berücksichtigen sind, um den Wunsch nach Antibiotika, sowie die Bereitschaft, Präventionsmassnahmen zu ergreifen, zu beeinflussen. Das Forschungsprojekt bestand aus einer qualitativen Interviewstudie und einer quantitativen Online-Befragung in der deutsch- und französischsprachigen Schweiz.05 - Forschungs- oder ArbeitsberichtPublikation Career adaptivity, adaptability, and adapting: a conceptual and empirical investigation(Elsevier, 04/2015) Herrmann, Anne; Hirschi, Andreas; Keller, AnitaThe literature on career adaptation is vast and based on a range of different measurement approaches. The present paper aims to explore how different operationalizations of career adaptability in terms of concern, control, curiosity, and confidence are related from a conceptual and empirical standpoint. Based on a cross-sectional analysis with 1260 German university students, we established that the adaptability resources of concern, control, curiosity, and confidence are significantly related to, but empirically distinct from, measures representing adapting in terms of career planning, career decision-making difficulties, career exploration, and occupational selfefficacy. In a follow-up survey six months later, we found that the career adaptability dimensions partially mediated the effects of adaptivity (i.e., core self-evaluations and proactivity) on planning, decision-making difficulties, exploration, and self-efficacy. Interestingly, in both analyses, there was no clear match between adaptability resources and theoretically corresponding aspects of career adapting in terms of behaviors, beliefs, and barriers. The results suggest that psychological career resources in terms of concern, control, curiosity, and confidence partially mediate the effects of more context-general, trait-like adaptivity on different career-specific behavioral forms of adapting.01A - Beitrag in wissenschaftlicher Zeitschrift
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