Institut für Wirtschaftsinformatik
Dauerhafte URI für die Sammlunghttps://irf.fhnw.ch/handle/11654/66
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Ergebnisse nach Hochschule und Institut
Publikation Mining of Agile Business Processes(21.03.2011) Brander, Simon; Hinkelmann, Knut; Martin, Andreas; Thönssen, BarbaraOrganizational agility is a key challenge in today's business world. The Knowledge-Intensive Service Support approach tackles agility by combining process modeling and business rules. In the paper at hand, we present five approaches of process mining that could further increase the agility of processes by improving an existing process model.04B - Beitrag KonferenzschriftPublikation Semantically enriched obligation management(04.10.2012) Thönssen, Barbara; Lutz, Jonas04B - Beitrag KonferenzschriftPublikation An Enterprise Ontology building the Bases for Automatic Metadata Generation(02.01.2010) Thönssen, Barbara04B - Beitrag KonferenzschriftPublikation Towards an Integrated Approach to Assess the Potential of an Enterprise to Mature Knowledge, 5th Conference Professional Knowledge Management - Experiences and Visions(Gesellschaft für Informatik, 25.03.2009) Brun, Roman; Hinkelmann, Knut; Telesko, Rainer; Thönssen, Barbara; Bludau, Hans-Bernd; Koop, Andreas; Hinkelmann, Knut; Wache, HolgerIn this paper we describe a multi-dimensional framework for knowledge maturing and learning. The framework consists of seven dimensions and supports the assessment of the knowledge management as-is-state in a company as well as the selection of appropriate approaches and methods for a further improvement. The paper also discusses the relationship to comparable approaches (e.g. intellectual capital statements) and ends with open issues for a proper implementation of the maturity framework.04B - Beitrag KonferenzschriftPublikation What is Organizational Knowledge Maturing and how can it be assessed?(2009) Riss, Uwe; Witschel, Hans Friedrich; Brun, Roman; Thönssen, BarbaraWe introduce the concept of organizational knowledge maturing based on the idea of developing knowledge assets. We explain the dimensions that have to beconsidered and introduce the Knowledge Maturing Dimension Framework to measure the maturity level. Finally we describe service classes as the building blocks of afuture organizational learning and maturing environment (OLME).04B - Beitrag KonferenzschriftPublikation KISS - Knowledge-Intensive Service Support: An Approach for Agile Process Management(2007) Hinkelmann, Knut; Thönssen, Barbara; Wolff, Daniela05 - Forschungs- oder ArbeitsberichtPublikation Mit Prozessanalyse zum effektiven Dokumentenmanagement(Galledia, 02.04.2012) Hinkelmann, Knut; Thönssen, BarbaraWorauf sollte ein Unternehmen achten, wenn es ein DM-System einrichten will? Wichtig ist, dass nicht einfach alle bestehenden Dokumente verwaltet werden, sondern nur die geschäftsrelevanten. Mit einer Analyse der Geschäftsprozesse kann eine Firma den Aufwand für das Management überflüssiger Dokumente eliminieren und Kosten einsparen.01B - Beitrag in Magazin oder ZeitungPublikation Refining process models through the analysis of informal work practice(2011) Brander, Simon; Hinkelmann, Knut; Hu, Bo; Martin, Andreas; Riss, Uwe; Thönssen, Barbara; Witschel, Hans FriedrichThe work presented in this paper explores the potential of leveraging the traces of informal work and collaboration in order to improve business processes over time. As process executions often differ from the original design due to individual preferences, skills or competencies and exceptions, we propose methods to analyse personal preferences of work, such as email communication and personal task execution in a task management application. Outcome of these methods is the detection of internal substructures (subtasks or branches) of activities on the one hand and the recommendation of resources to be used in activities on the other hand, leading to the improvement of business process models. Our first results show that even though human intervention is still required to operationalise these insights it is indeed possible to derive interesting and new insights about business processes from traces of informal work and infer suggestions for process model changes.04B - Beitrag KonferenzschriftPublikation Sie lösen viele Probleme - aber häufig die falschen(Galledia, 2007) Hinkelmann, Knut; Thönssen, Barbara01B - Beitrag in Magazin oder ZeitungPublikation Towards an Integrated Approach to Assess the Potential of an Enterprise to Mature Knowledge(2009) Brun, Roman; Hinkelmann, Knut; Telesko, Rainer; Thönssen, Barbara06 - Präsentation