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Publikation A collaborative system to improve knowledge sharing in scientific research project(SAGE, 2019) Julpisit, Attipa; Esichaikul, Vatcharaporn; Suna, Ali Onur01A - Beitrag in wissenschaftlicher ZeitschriftPublikation A framework to identify factors affecting the performance of third-party B2B e-marketplaces: A seller’s perspective(Springer, 2018) Thitimajshima, Wiyada; Esichaikul, Vatcharaporn; Krairit, Donyaprueth01A - Beitrag in wissenschaftlicher ZeitschriftPublikation A new version of the Langelier-Ludwig square diagram under a compositional perspective(Elsevier, 2022) Templ, Matthias; Gozzi, Caterina; Buccianti, Antonella01A - Beitrag in wissenschaftlicher ZeitschriftPublikation A practical recipe for open innovation for the circular economy(2023) Pavlova, Pavlina; Wyss, Ananda; von Kutzschenbach, Michael; Daub, Claus-HeinrichThe article proposes a hybrid approach that combines various design methods to organize and deliver successful open innovation ideation workshops to prototype new circular products and services. Three case studies are presented, including two intra-company collaboration workshops and a creativity and interdisciplinary workshop for students. A well-defined workshop setup structure and tools used are presented to enable practitioners to run similar workshops. The challenges and solutions developed during the case study workshops are summarized, and funding and realization details are provided. The paper emphasizes that the workshops are just the first step towards realizing circular economy solutions and further support and resources are needed to bring the ideas to fruition.06 - PräsentationPublikation A rising tide against internationalisation: Go with the flow or swim against the current?(2023) Buttery, Robert; Swennenhuis, Monique; Betts, Alicia06 - PräsentationPublikation A survey-based design of a pricing system for psychotherapy(BioMed Central, 2018) Hulliger, Beat; Sterchi, MartinErstellung eines Tarifs für Leistungserbringer im Gesundheitswesen, psychologische Psychotherapeuten, aufgrund einer Erhebung über Kosten der Psychotherapie und einer Erhebung über Zeitaufwände für die Psychotherapie.01A - Beitrag in wissenschaftlicher ZeitschriftPublikation A systematic overview on methods to protect sensitive data provided for various analyses(Springer, 2022) Templ, Matthias; Sariyar, Murat01A - Beitrag in wissenschaftlicher ZeitschriftPublikation A tale of eight countries or the EU council presidency translator in retrospect(2020) Metuzale, Kristine06 - PräsentationPublikation A transdisciplinary approach supporting the implementation of a big data project in livestock production: an example from the Swiss pig production industry(Frontiers Research Foundation, 2019) Faverjon, Céline; Bernstein, Abraham; Grütter, Rolf; Nathues, Christina; Nathues, Heiko; Sarasua, Cristina; Sterchi, Martin; Vargas, Maria Elena; Berezowski, JohnBig Data approaches offer potential benefits for improving animal health, but they have not been broadly implemented in livestock production systems. Privacy issues, the large number of stakeholders, and the competitive environment all make data sharing, and integration a challenge in livestock production systems. The Swiss pig production industry illustrates these and other Big Data issues. It is a highly decentralized and fragmented complex network made up of a large number of small independent actors collecting a large amount of heterogeneous data. Transdisciplinary approaches hold promise for overcoming some of the barriers to implementing Big Data approaches in livestock production systems. The purpose of our paper is to describe the use of a transdisciplinary approach in a Big Data research project in the Swiss pig industry. We provide a brief overview of the research project named “Pig Data,” describing the structure of the project, the tools developed for collaboration and knowledge transfer, the data received, and some of the challenges. Our experience provides insight and direction for researchers looking to use similar approaches in livestock production system research.01A - Beitrag in wissenschaftlicher ZeitschriftPublikation Achtsame Führung. Schlüsselelemente für das Management im 21. Jahrhundert(Schäffer-Pöschel, 2021) Schulte, Volker; Steinebach, Christoph; Veth, KlaskeDas Buch befasst sich mit Mindful Leadership in unterschiedlichen Kulturen und beschreibt zukünftige notwendige Führungsqualifikationen des Managements. Dabei wird vor allem auf die Parameter Resilienz, Empathie und Ethik eingegangen.03 - SammelbandPublikation Action fields of digital transformation - a review and comparative analysis of digital transformation maturity models and frameworks(edition gesowip, 2019) Bumann, Jimmy; Peter, Marc K.; Verkuil, Arie Hans; Hinkelmann, Knut; Aeschbacher, Marc04A - Beitrag SammelbandPublikation Active expectation management in chatbot conversations(University of Melbourne, 2021) Haupt, Martin; Rozumowski, Anna; Bove, Liliana L.; Bell, Simon J.; Hito, AbrahamChatbots have gained strong popularity in customer service, although users regularly experience unsatisfactory interactions and service failures, often due to highly exaggerated performance expectations. As a viable option, firms might therefore consider using ‘active expectations management’ by describing chatbot limitations. However, the question remains whether this strategy has a positive or negative impact on customer satisfaction and reuse intentions. Drawing on expectancy violation theory and the computers are social actors (CASA) paradigm, we empirically examine the effects of different expectation management strategies on user satisfaction and reuse intention. The results of a between-subjects experiment (n = 346) demonstrate that expectation management is an effective strategy to at least partly recover the failure. Furthermore, we show that different message types (i.e., ‘adapt’ vs. ‘understand’) have differential effects, whereas message positioning was found to be irrelevant. Our results enrich the service and chatbot literature and give managerial guidance for successful chatbot design.04B - Beitrag KonferenzschriftPublikation Active querying approach to epidemic source detection on contact networks(Nature, 2023) Sterchi, Martin; Hilfiker, Lorenz; Grütter, Rolf; Bernstein, AbrahamThe problem of identifying the source of an epidemic (also called patient zero) given a network of contacts and a set of infected individuals has attracted interest from a broad range of research communities. The successful and timely identification of the source can prevent a lot of harm as the number of possible infection routes can be narrowed down and potentially infected individuals can be isolated. Previous research on this topic often assumes that it is possible to observe the state of a substantial fraction of individuals in the network before attempting to identify the source. We, on the contrary, assume that observing the state of individuals in the network is costly or difficult and, hence, only the state of one or few individuals is initially observed. Moreover, we presume that not only the source is unknown, but also the duration for which the epidemic has evolved. From this more general problem setting a need to query the state of other (so far unobserved) individuals arises. In analogy with active learning, this leads us to formulate the active querying problem. In the active querying problem, we alternate between a source inference step and a querying step. For the source inference step, we rely on existing work but take a Bayesian perspective by putting a prior on the duration of the epidemic. In the querying step, we aim to query the states of individuals that provide the most information about the source of the epidemic, and to this end, we propose strategies inspired by the active learning literature. Our results are strongly in favor of a querying strategy that selects individuals for whom the disagreement between individual predictions, made by all possible sources separately, and a consensus prediction is maximal. Our approach is flexible and, in particular, can be applied to static as well as temporal networks. To demonstrate our approach’s practical importance, we experiment with three empirical (temporal) contact networks: a network of pig movements, a network of sexual contacts, and a network of face-to-face contacts between residents of a village in Malawi. The results show that active querying strategies can lead to substantially improved source inference results as compared to baseline heuristics. In fact, querying only a small fraction of nodes in a network is often enough to achieve a source inference performance comparable to a situation where the infection states of all nodes are known.01A - Beitrag in wissenschaftlicher ZeitschriftPublikation Adopting AI in the banking sector - The wealth management perspective(Springer, 2021) Wittmann, Xinhua; Lutfiju, Flutra; Gerber, Aurona; Hinkelmann, KnutWhile interest in understanding the impact of Artificial Intelligence (AI) in the real world has been growing, there is limited research on what digital transformation means in the banking sector. The present paper aims to address this gap in the literature by means of a field study based on 11 interviews with wealth managers from across front, middle and back offices in a large Swiss bank. Our analyses suggest bank employees have relatively positive attitudes toward the adoption of new technologies. According to the research, the top three advantages for adopting AI in wealth management are: efficiency, enhanced clients’ experience and better customer insight. Yet, AI also brings new challenges to banking. Obstacles identified include process complexity, greater maintenance effort, and increased regulatory requirements. Still, AI is expected to change the banking model to an integrated, hybrid and leaner operation with digital processes that offer front-to-back solutions. With respect to the future of the bank workforce, hiring tech-savvy talent will be crucial. AI will be able to free bank employees from repetitive jobs for more interesting and creative tasks.04B - Beitrag KonferenzschriftPublikation Agile Internationalisierung(edition gesowip, 2018) Reineke, Rolf-Dieter; Hinz, Andreas; Verkuil, Arie Hans; Hell, Benedikt; Kirchhofer, Roger; Aeschbacher, Marc04A - Beitrag SammelbandPublikation AI literacy as a threshold concept. Fostering sustainable AI education(2024) Felder, Juliane; Heuss, Sabina; Callegaro, Elena06 - PräsentationPublikation Air pollution and child development in India(Elsevier, 2022) Balietti, Anca; Datta, Souvik; Veljanoska, Stefanija01A - Beitrag in wissenschaftlicher ZeitschriftPublikation An application of Hofstede’s cultural dimensions and golden circle in entrepreneurship education(AOSIS, 2024) Thetsane, Regina M.; Meyer, Dario; Chambwe, MichaelBackground: Entrepreneurship education has become an important issue worldwide, originating mainly in the United States (US) and the United Kingdom (UK). Different methods have been used to teach entrepreneurship, often without considering local circumstances, which is particularly important in sub-Saharan Africa with its diverse cultures. Therefore, comparing the impact of cultural differences in teaching entrepreneurship education in Western Europe and sub-Saharan African countries is crucial to overcoming such challenges. Aim: This article aims to compare the impact of cultural differences in teaching entrepreneurship education in Western Europe and sub-Saharan African countries with the aim of designing appropriate entrepreneurship education programmes and approaches to the specific cultural contexts. Setting: The study compares the impact of cultural differences in Western Europe (US and UK) and sub-Saharan African countries. Methods: A literature review descriptive study of the impact of cultural differences in teaching entrepreneurship education in Western Europe and sub-Saharan Africa was adopted. Secondary analysis using Hofstede’s cultural dimensions’ model was used for analysis. Results: The main cultural differences are in the dimensions of individualism versus collectivism and power distance. Incorporating team-based learning and focusing on business ideas with a positive collective impact in sub-Saharan Africa can lead to more effective entrepreneurship education. Conclusion: It is crucial to adapt entrepreneurship education approaches to the specific cultural contexts of regions. Using a framework with four guide questions for whom, why, what and how can support the development of programmes. Contribution: Future education programmes can be designed based on a proposed golden circle.01A - Beitrag in wissenschaftlicher ZeitschriftPublikation An exploratory study of academic writing literacy and research skills of graduate business students(Edinburgh Napier University, 2020) Nikoulina, AnyaThe paper investigates the state of academic writing literacy and research skills of graduate business program students based on an evaluation of assessment rubric evaluations. Results indicate that grad-uate business program students have sufficient general writing skills, but struggle when applying these to academic writing for a specific discipline. Results also show that students have significant deficien-cies when it comes to research skills. This paper discusses the implications of these outcomes and proposes a number of recommendations for program managers.01A - Beitrag in wissenschaftlicher ZeitschriftPublikation An international telecom acquisition: lost in translation when Ya'alla met Boben Yang(Emerald, 2018) Swierczek, FredricPurpose: This study aims to consider the transition that took place between two major telecom multinational companies (MNCs) during an acquisition in an emerging market, Laos. The differences in the orientation of top management, corporate culture and cultural distance led to the ineffective performance of the acquired telecom company. Design/methodology/approach: Content analysis is used to identify the key factors in the case. The sources of data are annual reports, past interviews, market reports, and participant observation. Findings: The ineffective performance of the acquisition was related to the lack of cultural compatibility of the new top management, a corporate culture that emphasized costs over customer satisfaction and the failure to close the cultural gap between the Middle Eastern cultural values and the Lao values. Research limitations/implications: The data are mostly secondary data with some interviews of key managers. The case study would benefit with more extensive primary data, but the company was reluctant to respond. Practical implications: The match between the top management leadership style, the complementarity of the new corporate culture with the existing one, and the reduction in the gap in national cultures are all critical in the continuing successful performance of an acquisition. A strategy of localization increasing the competencies of the local managers and professionals and the adaptation of the organization processes and practices to the local context are more effective in achieving positive performance. Social implications: The change in corporate cultures from the collaborative/customer satisfaction emphasis of Corporation A to a competitive/cost culture of Corporation B led to a significant conflict with other telecom providers in Laos. This had performance consequences for Corporation B and also the telecom sector. Originality/value: This study is a unique demonstration of what happens in an acquisition of a telecom company in an emerging market. It is an interesting interplay of two major telecom companies with similar strategic choices but very different corporate culture orientations.01A - Beitrag in wissenschaftlicher Zeitschrift